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Public Tickets

Syed Choudhury JS errors - layers don't loadClosed   LayerSlider for WordPress   Updated January 9, 2020 at 2:54pm   5 Most recent comment from Syed Choudhury:Thanks. All sorted now.  jelle Hoekstra Pop up mobileClosed   LayerSlider for WordPress   Updated January 9, 2020 at 10:38am   2 Most recent comment from [deleted]:Hello Jelle, Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I have che ... Andrea Tablet IssueClosed   LayerSlider for WordPress   Updated January 9, 2020 at 10:18am   4 Most recent comment from [deleted]:Naturally, if you add a slider (or any other element) to a page, the page layout will change. Nonetheless, LayerSlider does not control your menu or the way it changes on different devices. That is co ... Momchil Minkov Not all demos includedClosed   LayerSlider for jQuery   Updated January 9, 2020 at 12:05am   2 Most recent comment from [deleted]:Hello Momchil,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Not all dem ... Annie Whitehouse I have just paid for this and I cannot activate it WP says wrong log inClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:54pm   2 Most recent comment from [deleted]:Hello Annie,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.What exactly ... esotronic Layer Slider not showing images uploaded to WordpressClosed   LayerSlider for WordPress   Updated January 8, 2020 at 10:39pm   8 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Jeff Can I conditionally display a popupClosed   LayerSlider for WordPress   Updated January 7, 2020 at 11:06am   2 Most recent comment from [deleted]:Hello Jeff,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Mohammad LicenseClosed   LayerSlider for WordPress   Updated January 6, 2020 at 11:06pm   7 Most recent comment from [deleted]:You can reset your licenses in your account page on the mentioned URL: https://account.kreaturamedia.com/ You login with an email and import your licenses from Envato, then you will be able to manage ... Mark Greksa After I purchased and updated your program, I no longer have ANY sliders on our site! Everything was working fine until I tried updating a new slider, then found out I had to buy your product for an update. I see all my sliders on my side, save changes, and then, nothing on the site itself! HELP. This is a big business!Closed   LayerSlider for WordPress   Updated January 4, 2020 at 12:11am   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Sergio David Contreras Frayre RefundClosed   LayerSlider for WordPress   Updated January 4, 2020 at 12:10am   2 Most recent comment from [deleted]:Hello Sergio,We understand. We've approved your refund and it will be processed shortly. Please note, it usually takes 3-5 business days for the transition to complete. Joey Santoro Wp not allowing me to activate licenseClosed   LayerSlider for WordPress   Updated January 2, 2020 at 1:59pm   2 Most recent comment from [deleted]:Hello Joey,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems with ... Stuart Paul trigger hover/click event on a layerClosed   LayerSlider for WordPress   Updated January 1, 2020 at 10:01pm   4 Most recent comment from [deleted]:The hover effect/trigger is applied on the layer itself (container), not on its inner content. Unfortunately it's not possible to only target certain part of a layer at the moment. Gustav Palm Server error? License can not be activatedClosed   LayerSlider for WordPress   Updated January 1, 2020 at 9:53pm   2 Most recent comment from [deleted]:Hello Gustav,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems wit ... roxinjim missing slider in backendClosed   LayerSlider for WordPress   Updated December 31, 2020 at 9:23am   2 Most recent comment from [deleted]:Hello Roxinjim,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.First plea ... Rita origami sliderClosed   LayerSlider for WordPress   Updated December 30, 2020 at 10:49am   2 Most recent comment from [deleted]:Hello Rita,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can change ...