Okay
  Public Ticket #2341733
Help.. Urgent !!!!!!!!!!!! Right NOW
Closed

Comments

  • MAURICIO TORRES VILLEGAS started the conversation

    it seems there is a server issue that prevented layerslider from saving your work. please check layerslider -> options -> system status for potential errors, try to temporarily disable themes/plugins to rule out incompatibility issues or contact your hosting provider to resolve server configuration problems. your http server thrown the following error:

  •  244
    Kreatura Support replied

    Hello Mauricio,

    Thank you for getting in touch with us!
    Could you please send me some screenshot about your System Status tab? I would like to check it.
    Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • MAURICIO TORRES VILLEGAS replied

    Hi Kristof,

    I send you the print screen that you ask me for.
    I await an urgent response, as my website is stopped and we cannot make modifications.

  • MAURICIO TORRES VILLEGAS replied

    Any answer, it really urges us !!!

  •  244
    Kreatura Support replied

    Hello Mauricio,

    Thank you. I don't see any problem in the configuration.
    In this case, you should enable the debug mode to see what cause this error:
    https://wordpress.org/support/article/debugging-in-wordpress/

    After that you should check the inspector / network tab to see the error message. If you don't find it, please let me know and send me a Wordpress admin to your site after you enable the debug mode and I will check it. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team