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  Public Ticket #2334724
upgrading to publish my slider
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  • scott milbury started the conversation

    i upgraded to slider pro but it will not let me activate and is giving me a server error  

  •  52
    Kristof replied

    Hello Scott,

    Thank you for getting in touch with us!
    I suggest you to try to update the plugin manually and after that activate it again. Your sliders and settings are in the database, removing the plugin won't touch them.
    Please check this link in our documentation page:
    https://layerslider.kreaturamedia.com/documentation/#updating-manual

    If you don't succeed with it, please let me know and send me a Wordpress admin to your site.
    Thank you, in advance.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • scott milbury replied

    Ok i got it to take the upgrade but now I can figure out why it wont publish its requiring me to schedule i thought the upgrade made it update unstantly?

  •  52
    Kristof replied

    Hello Scott,

    Could you please send me a Wordpress admin to your site? I would like to check it.
    Thank you, in advance.

    Best Regards,
    Kristof Molnar | Kreatura Support Team