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  Public Ticket #2335863
Theme Install Failure
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  • Patrick Burgess started the conversation

    Hi ,

    We purchased theme today and have managed to download it. When we upload it to word press we get the error:

    Installing Theme from uploaded file: layersliderwp-6.9.4.installable.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    We have tried installing both the 6.10.2 and the 6.9.4.

    Please could you assist and let me know why this is not working. 

    Thanks

  •  52
    Kristof replied

    Hello Patrick,

    Thank you for getting in touch with us!
    The problem is that, you tried to install the LayerSlider plugin as a theme. You should install it in the Plugins -> Add new -> Upload plugin. You can read more about the installation on our documentation page:
    https://layerslider.kreaturamedia.com/documentation/#installation
    Please check it and if you will have any other question, feel free to ask.

    Best Regards,
    Kristof Molnar | Kreatura Support Team