Okay
  Public Ticket #2339258
Can't Active my licence
Closed

Comments

  • Michael Sparks started the conversation

    I copy and paste the key and it will not save it. 

  •  244
    Kreatura Support replied

    Hello Michael,

    Thank you for getting in touch with us!
    There is a problem with the The7 version activation, so I attached a version which will fix this problem.
    You should reinstall the plugin manually and after that the activation should work.
    https://layerslider.kreaturamedia.com/documentation/#updating-manual
    Sometimes in the first time it doesn't work, but after second try the activation should work. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Michael Sparks replied

    Thanks that worked. Weird is i tried this many times yesterday.. Oh well fixed thanks 

  •  244
    Kreatura Support replied

    Great! You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team