Okay

Public Tickets

Joan Problems video reproductionClosed   LayerSlider for WordPress   Updated February 16, 2020 at 2:56pm   10 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. burak budak I couldnt use my sliderClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:55pm   4 Most recent comment from [deleted]:As mentioned, this is most likely a server configuration problem, which is a 3rd party issue, not related to us.Envato's and our refund policy clearly state that we are not responsible for any ex ... Ivy Koek Site blocked after installing pluginClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:43pm   2 Most recent comment from [deleted]:Hello Ivy,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. David Boulton Stopping slide auto advanceClosed   LayerSlider for WordPress   Updated February 13, 2020 at 11:54am   6 Most recent comment from [deleted]:You can disable the slider controls in the Slider Settings -> Navigation Area tab. David Boulton N/AClosed   LayerSlider for WordPress   Updated February 12, 2020 at 3:15pm   1 Most recent comment from David Boulton:Actually I am going through this so I can get registered.  Horizon Admin Cannot update automaticallyClosed   LayerSlider for WordPress   Updated February 12, 2020 at 12:28pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Damon Chan slider colorClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:28am   5 Most recent comment from [deleted]:The transition out options can be found at the Layers -> Transitions -> Ending Transition section. John license not activatingClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello John,We've already replied to your other ticket regarding the same case. Please check on it and reply to that. Thank you. Greg Wilke Upgrade old versionClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:19am   2 Most recent comment from [deleted]:Hello Greg,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Version 5.2 is ... Horizon Admin Functionality questionsClosed   LayerSlider for WordPress   Updated February 10, 2020 at 2:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Tom McHale Slider not showing on mobileClosed   LayerSlider for WordPress   Updated February 8, 2020 at 3:23pm   3 Most recent comment from Tom McHale:Thanks Attila - I found it finally! There was an image override setting buried in the theme options that was placing an image in mobile responsive mode that overrode the slider. Now it's seems to ... David Salenius not working on my wordpress blog pageClosed   LayerSlider for WordPress   Updated February 8, 2020 at 10:36am   2 Most recent comment from [deleted]:Hello David,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There seems t ... Laetitia TRILLEAU The slider landing page is constantly refreshingClosed   LayerSlider for WordPress   Updated February 8, 2020 at 10:26am   2 Most recent comment from [deleted]:Hello Laetitia,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please not ... Shari Trying to install on a local host XAMPP and I keep getting an error when activating my newly bought license.Closed   LayerSlider for WordPress   Updated February 6, 2020 at 10:18pm   4 Most recent comment from [deleted]:Thank you for the feedback.If there are no errors there, then unfortunately it might be an incompatibility problem with a 3rd party item.Please continue troubleshooting by temporarily disabling other ... Tanurcov Nicolae item purchaseClosed   LayerSlider for jQuery   Updated February 6, 2020 at 10:13pm   5 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know.