Okay

Public Tickets

Ink Graphics Video ResolutionClosed   LayerSlider for WordPress   Updated February 18, 2020 at 11:01pm   6 Most recent comment from [deleted]:The recommended videos at the end is a feature applied by the video player (YouTube). You will be able to disable this in the video's own (YouTube) settings.You can upload your own videos too a ... Guillaume Anthore Play by scroll won't scroll upClosed   LayerSlider for WordPress   Updated February 19, 2020 at 2:58pm   5 Most recent comment from [deleted]:Thank you for your patience.We've logged in and enabled the Skip Slide Breaks option for you (Slider Settings / Slideshow). It automatically forces the slideshow to skip the slide transitions bo ... Andrea Tenerini configure parallax city templateClosed   LayerSlider for WordPress   Updated February 16, 2020 at 3:15pm   2 Most recent comment from [deleted]:Hello Andrea,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There is no ... Eric Embacher Plugin has stopped working!! HELP!Closed   LayerSlider for WordPress   Updated February 16, 2020 at 2:55pm   3 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. James Bridgeman Can only see layer slider if I'm logged in to wordpress - also all other people cannot see the slider either AND - I cannot see teh drop down for a second slider I created - I only see one option for sliders to show even though I have created TWO slidersClosed   LayerSlider for WordPress   Updated February 16, 2020 at 2:56pm   5 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. Joan Problems video reproductionClosed   LayerSlider for WordPress   Updated February 16, 2020 at 2:56pm   10 Most recent comment from [deleted]:Thank you for your patience. The update was released yesterday. Please update the plugin, it should solve the problem. If there is anything wrong, let us know. Sorry again for the inconveniences. burak budak I couldnt use my sliderClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:55pm   4 Most recent comment from [deleted]:As mentioned, this is most likely a server configuration problem, which is a 3rd party issue, not related to us.Envato's and our refund policy clearly state that we are not responsible for any ex ... Ivy Koek Site blocked after installing pluginClosed   LayerSlider for WordPress   Updated February 13, 2020 at 10:43pm   2 Most recent comment from [deleted]:Hello Ivy,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. David Boulton Stopping slide auto advanceClosed   LayerSlider for WordPress   Updated February 13, 2020 at 11:54am   6 Most recent comment from [deleted]:You can disable the slider controls in the Slider Settings -> Navigation Area tab. David Boulton N/AClosed   LayerSlider for WordPress   Updated February 12, 2020 at 3:15pm   1 Most recent comment from David Boulton:Actually I am going through this so I can get registered.  Horizon Admin Cannot update automaticallyClosed   LayerSlider for WordPress   Updated February 12, 2020 at 12:28pm   6 Most recent comment from [deleted]:Thank you for the feedback. If you need further assistance please let us know. Damon Chan slider colorClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:28am   5 Most recent comment from [deleted]:The transition out options can be found at the Layers -> Transitions -> Ending Transition section. John license not activatingClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:22am   2 Most recent comment from [deleted]:Hello John,We've already replied to your other ticket regarding the same case. Please check on it and reply to that. Thank you. Greg Wilke Upgrade old versionClosed   LayerSlider for WordPress   Updated February 11, 2020 at 11:19am   2 Most recent comment from [deleted]:Hello Greg,Thank you for getting in touch with us. My name is Attila and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Version 5.2 is ... Horizon Admin Functionality questionsClosed   LayerSlider for WordPress   Updated February 10, 2020 at 2:06pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.