Hello, I have a problem with the navigation within the slider. The Back and Forward and Thumbnails buttons do not work. Please help. Greetings Anja
Hello Anja,Thank you for getting in touch with us!There seems to be a Greensock conflict on the page, it causing this error. There is most likely another item/plugin trying to use Greensock, but does not provide compatibility, thus the issue. Please try to use the LayerSlider WP -> Options -> Advanced -> Include scripts in the footer and Use Greensock (GSAP) sandboxing options to see if they help. If it doesn't solve the issue, I suggest you to disable the Revolution Slider plugin.
Best Regards,Kristof Molnar | Kreatura Support Team
Hi Kristof, I clicked on Greensock, now the navigation works. After the video has run down, the slider does not automatically jump to the next slide. But maybe I have done something wrong there. Thanks a lot for your quick answer :-)
Hello Anja,You are welcome! You should check your Slider Settings / Slideshow Settings and the Slide timing duration of the slides.If you will have any question, feel free to ask.
Hi Kristof, Now I have a question after all. The video has sound, but the sound on/off button does not work. Do you have an idea. Now the slider will switch to the next slide in any case. LG Anja
Could you please send me a Wordpress admin or export the slider?I would like to check the video layer configuration. Thank you, in advance.
Hi, I'm sorry I didn't get back to you sooner. Due to the crisis I didn't have time to take care of the problems on the website. It is on hold for now. If there are still problems I would contact you again. Thanks for your help. LG Anja
All right, no problem! I hope you are well and if you will have any question, feel free to ask.