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Public Tickets

Damian Issue with update from v.5 to v.6 of LayerSliderClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:43pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve the problem.The options in the Slider Settings should not change on updating the plugin but we will take a look at them to investigate this issue. nndesignstudios My purchase code isn't working?Closed   LayerSlider for WordPress   Updated January 26, 2017 at 2:43pm   2 Most recent comment from [deleted]:Hey nndesignstudios,I have checked and this purchase code does seem to be invalid.Are you sure it is for LayerSlider and not for another item ? Simon purchase codeClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:37pm   2 Most recent comment from [deleted]:Hey Simon, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Douglas plug in functions simply do not workClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:26pm   3 Most recent comment from Douglas:Hi Ho You got it.  It was an incompatibility with another plugin.  Thanks for the quick response. Regards Doug Lagasse ADHDassassin Line Breaks not working in TextClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:00pm   7 Most recent comment from ADHDassassin:Oh I guess I had it set so fast I didn't notice that effect was working. Thanks! Jeff Kaiser TemplatesClosed   LayerSlider for WordPress   Updated January 25, 2017 at 12:33pm   7 Most recent comment from [deleted]:Thank you for your feedback, glad you managed to solve it. Matt Perteous Hover transition doesn't work.Closed   LayerSlider for WordPress   Updated January 25, 2017 at 12:26pm   4 Most recent comment from [deleted]:We are planning to release the update in a week.Please refer to the following url for updating instructions: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating Martijn Layer slider doesn't show on all page loadsClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:42am   3 Most recent comment from Martijn:Thank you very much!Rocketloader is something that I didn't think off. Turning it off helped.Thanks a lot!Ps. Love the plugin! :) MulderRimal Video slide stops after playingClosed   LayerSlider for WordPress   Updated January 25, 2017 at 12:05am   4 Most recent comment from [deleted]:We will try to include this fix to the next update which is planned to be released in a week. Trish Embedded Vimeo Video IssueClosed   LayerSlider for WordPress   Updated January 24, 2017 at 6:48pm   4 Most recent comment from [deleted]:I meant that none of the videos are being carried over to the next slide for me.On what device/OS/browser are you experiencing this issue exactly ? Frank Griffin Adding Self-Hosted MediaClosed   LayerSlider for WordPress   Updated January 24, 2017 at 6:23pm   2 Most recent comment from [deleted]:Hey Frank Griffin,Is there an error with the selecting or does it fail with the uploading already ?In any case this issue should not happen, without seeing it I believe that it's going to be relate ... Trish Problems with Text LayoutClosed   LayerSlider for WordPress   Updated January 24, 2017 at 5:51pm   2 Most recent comment from [deleted]:Hey Trish,To break the text into multiple lines you will have to use br tags. You will need to add at the end of each line. Please note that the text layer animations will not work in this case unfor ... ozweb Upgrade has caused issuesClosed   LayerSlider for WordPress   Updated January 24, 2017 at 3:50pm   2 Most recent comment from [deleted]:Hey ozweb, 1. As I can see the menu does work at the moment. But in case you experience this problem again, you will need to set a higher z-index value for your menu than the slider to solve this. Y ... Trish Click and Zoom on Slide ImageClosed   LayerSlider for WordPress   Updated January 24, 2017 at 3:32am   3 Most recent comment from Trish:Thank you  Frank Griffin Can't find where to turn off "Scroll" imageClosed   LayerSlider for WordPress   Updated January 23, 2017 at 11:17pm   3 Most recent comment from [deleted]:Hey Frank Griffin,Thank you for the feedback, glad you could solve the issue. Let us know if you need further assistance.