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Public Tickets

Tim Kallmeyer Deauthorize my sites (Reset of Activations)Closed   LayerSlider for WordPress   Updated January 29, 2017 at 10:50pm   4 Most recent comment from [deleted]:I see, unfortunately we have no relation to your theme so we cannot help in this case. Please contact with your theme author, they should be able to provide more insight on this. Peter Video without controlsClosed   LayerSlider for WordPress   Updated January 28, 2017 at 11:21pm   5 Most recent comment from [deleted]:Currently it's only possible to use YouTube, Vimeo and self hosted HTML5 videos. manonvanos Blog post links not workingClosed   LayerSlider for WordPress   Updated January 28, 2017 at 2:50am   5 Most recent comment from [deleted]:We have checked the buttons and they are working for us properly at the moment. We are also not aware of any issue like this in the latest release. But if you create a temporary WP login for us we ca ... danieltmjr Fit photos to different monitor sizesClosed   LayerSlider for WordPress   Updated January 28, 2017 at 2:16am   2 Most recent comment from [deleted]:Hey danieltmjr,The fixed size means that the slider stays on the same size, it does not scale. Fullwidth means that it takes up the full width of your page. Fullscreen takes up the full width and hei ... michaeljb Shuffle ModeClosed   LayerSlider for WordPress   Updated January 28, 2017 at 1:53am   8 Most recent comment from michaeljb:perfect, thank you Michael Jones Slider Not ResponsiveClosed   LayerSlider for WordPress   Updated January 28, 2017 at 1:32am   2 Most recent comment from [deleted]:Hey Michael,The problem is caused by that you have applied display: table; on the DIV elements that have "home-image widget-area" classes, and also applied display: tabe-cell; on the inner sectio ... Reggie Scott Layer Slider no longer workingClosed   LayerSlider for WordPress   Updated January 27, 2017 at 6:05pm   2 Most recent comment from [deleted]:Hey Reggie Scott,I have checked your site and for me the slider is appearing properly at the moment.Have you managed to fix the issue in the meantime ? michaeljb Edge and ChromeClosed   LayerSlider for WordPress   Updated January 27, 2017 at 4:18pm   10 Most recent comment from michaeljb:its ok, it seems to be a conflict between the layer slider and the theme envatojlc Updated Image Does Not AppearClosed   LayerSlider for WordPress   Updated January 27, 2017 at 3:30pm   2 Most recent comment from [deleted]:Hey envatojlc, If it is working and showing up in the back-end then it will be some kind of caching preventing the changes on the front-end. Please check your installation for other sources of cachin ... danieltmjr Keep sliders responsive to different monitor sizesClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:06pm   2 Most recent comment from [deleted]:Hey danieltmjr,The plugin's responsive mode will take care of that. You will need to select the proper responsive layout you want to use (normal,fulldiwth,fullsize) and from then on the slider and i ... magnuskaesar Hover effect disapear to put a linkClosed   LayerSlider for WordPress   Updated January 27, 2017 at 3:26am   2 Most recent comment from [deleted]:Hey magnuskaesar,We are including the fix for the hover+link layer issue to the next update. We are planning to release it in a week.Thank you for your understanding and sorry for the inconveniences. ProActMarketing HoverClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:04am   7 Most recent comment from [deleted]:Thank you for your feedback. We are planning to release the update in a week with the fixes included. Yusuf ActivationClosed   LayerSlider for WordPress   Updated January 27, 2017 at 2:01am   3 Most recent comment from [deleted]:Dear Yusuf,It seems you did not read my previous response or the notification on your own screenshot. Please read them again carefully.Your theme and our plugin are two separate items, therefore you ... Stéphanie Layerslider is not working anymore, no recording, no import possible too.Closed   LayerSlider for WordPress   Updated February 3, 2017 at 5:44pm   5 Most recent comment from Stéphanie:Hi Attila, Thank you very much, it’s perfect ! Everything is back into place. Fantastic ! Thank you so much for your help. Kindest regards, Stephanie. Yusuf activationClosed   LayerSlider for WordPress   Updated January 26, 2017 at 2:50pm   2 Most recent comment from [deleted]:Hey Yusuf,As the notification on your screenshot indicates, your theme's license code is not valid for LayerSlider so you cannot activate the plugin with it. In case if you've received LayerSlider as ...