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Public Tickets

marina Layer Slider activationClosed   LayerSlider for WordPress   Updated February 8, 2017 at 8:58pm   2 Most recent comment from [deleted]:Hey marina,I have checked and this purchase code is not valid for our plugin. Please note that you cannot use your theme's purchase code to activate LayerSlider as they are two different products. In ... lokibjensen Upgraded and now all sliders are no longer page widthClosed   LayerSlider for WordPress   Updated February 8, 2017 at 7:56pm   18 Most recent comment from [deleted]:Thank you for the feedback, if you need further assistance let us know. Liz mobile view settingClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:51pm   2 Most recent comment from [deleted]:Hey Liz, Since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet).This new feature gives you the option to create separate layers for mobile and desktop ... chris hover effect on slide buttonClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:36pm   2 Most recent comment from [deleted]:Hey Chris,As I can see from the screenshot you are using an older release of LayerSlider which did not include this feature yet. The hover effect has been added to the pugin in version 6. Drew Resizing large images down inside LayerSliderClosed   LayerSlider for WordPress   Updated February 8, 2017 at 1:26pm   4 Most recent comment from [deleted]:Unfortunately the background size options I was referring to (contain, stretch) were also added in version 6. Drew Text layer flickers during transitionsClosed   LayerSlider for WordPress   Updated February 8, 2017 at 8:23am   7 Most recent comment from Drew:Okay, thank you. I don't typically update plugins as soon as a new version is released in the case of conflicts, but I suppose I'll need to if I want to control this issue. graf007 Video LoopingClosed   LayerSlider for WordPress   Updated February 8, 2017 at 3:04am   3 Most recent comment from [deleted]:Hey graf007,Please show us your site with the slider where we can check on this. rc-redford HTTPS (secure) site issuesClosed   LayerSlider for WordPress   Updated February 7, 2017 at 11:33pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve the problem. Justin LayerSlider won't UpdateClosed   LayerSlider for WordPress   Updated February 7, 2017 at 7:48pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve it. We are currently looking into the auto-update problem to find out what is the source of the issue that prevented some of our users from updating ... Greg Update package unavailableClosed   LayerSlider for WordPress   Updated February 7, 2017 at 6:42pm   2 Most recent comment from [deleted]:Hey Greg,Some of our users are experiencing issues with the auto-update feature at the moment. We are still investigating the exact source of the problem.  In the meantime you can download the plug ... Moe Jabara Updating LayerSlider in WordpressClosed   LayerSlider for WordPress   Updated February 7, 2017 at 5:18pm   2 Most recent comment from [deleted]:Hey Moe Jabara,Some of our users are experiencing issues with the auto-update feature. We are still investigating the source of the problem. In the meantime you can download the plugin's package fro ... iwolf2055 Re-activation problemsClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:16pm   3 Most recent comment from iwolf2055:Thank you, all works fine now! crownpointdesign Duplicate greensock loading bugClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:12pm   2 Most recent comment from [deleted]:Hey crownpointdesign,Thank you for your feedback. An issue was introduced in version 6.1.5, we have removed and reworked it since then. There should be no more problem in the new release. The new v ... jkhills Transitions not taking effectClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:08pm   2 Most recent comment from [deleted]:Hey jkhills,I have checked your site and as I can see the sliding from right transition is applied on the slideshow. Have you managed to fix the problem in the meantime ? consultingdan upgrade to 6.1.6Closed   LayerSlider for WordPress   Updated February 7, 2017 at 2:58pm   2 Most recent comment from [deleted]:Hey consultingdan,The new version has been accepted by Envato a couple of hours ago, so you can download the plugin's package from CodeCanyon now. You can also find installation insctruction in our ...