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Public Tickets

Jeff Kaiser TemplatesClosed   LayerSlider for WordPress   Updated January 25, 2017 at 12:33pm   7 Most recent comment from [deleted]:Thank you for your feedback, glad you managed to solve it. Matt Perteous Hover transition doesn't work.Closed   LayerSlider for WordPress   Updated January 25, 2017 at 12:26pm   4 Most recent comment from [deleted]:We are planning to release the update in a week.Please refer to the following url for updating instructions: https://support.kreaturamedia.com/docs/layersliderwp/documentation.html#updating Martijn Layer slider doesn't show on all page loadsClosed   LayerSlider for WordPress   Updated January 25, 2017 at 11:42am   3 Most recent comment from Martijn:Thank you very much!Rocketloader is something that I didn't think off. Turning it off helped.Thanks a lot!Ps. Love the plugin! :) MulderRimal Video slide stops after playingClosed   LayerSlider for WordPress   Updated January 25, 2017 at 12:05am   4 Most recent comment from [deleted]:We will try to include this fix to the next update which is planned to be released in a week. Trish Embedded Vimeo Video IssueClosed   LayerSlider for WordPress   Updated January 24, 2017 at 6:48pm   4 Most recent comment from [deleted]:I meant that none of the videos are being carried over to the next slide for me.On what device/OS/browser are you experiencing this issue exactly ? Frank Griffin Adding Self-Hosted MediaClosed   LayerSlider for WordPress   Updated January 24, 2017 at 6:23pm   2 Most recent comment from [deleted]:Hey Frank Griffin,Is there an error with the selecting or does it fail with the uploading already ?In any case this issue should not happen, without seeing it I believe that it's going to be relate ... Trish Problems with Text LayoutClosed   LayerSlider for WordPress   Updated January 24, 2017 at 5:51pm   2 Most recent comment from [deleted]:Hey Trish,To break the text into multiple lines you will have to use br tags. You will need to add at the end of each line. Please note that the text layer animations will not work in this case unfor ... ozweb Upgrade has caused issuesClosed   LayerSlider for WordPress   Updated January 24, 2017 at 3:50pm   2 Most recent comment from [deleted]:Hey ozweb, 1. As I can see the menu does work at the moment. But in case you experience this problem again, you will need to set a higher z-index value for your menu than the slider to solve this. Y ... Trish Click and Zoom on Slide ImageClosed   LayerSlider for WordPress   Updated January 24, 2017 at 3:32am   3 Most recent comment from Trish:Thank you  Frank Griffin Can't find where to turn off "Scroll" imageClosed   LayerSlider for WordPress   Updated January 23, 2017 at 11:17pm   3 Most recent comment from [deleted]:Hey Frank Griffin,Thank you for the feedback, glad you could solve the issue. Let us know if you need further assistance. johnburton Hover effects stopped workingClosed   LayerSlider for WordPress   Updated January 23, 2017 at 9:59pm   2 Most recent comment from [deleted]:Hey johnburton,Thank you for your feedback, we are aware of this problem (hover effect does not work on layers that are linked as well) and we are going to include a fix for it in the next update. MHarris400 Video controlsClosed   LayerSlider for WordPress   Updated January 23, 2017 at 9:02pm   3 Most recent comment from [deleted]:Hey MHarris400, Have you tried to disable the Controls option in the Video / Audio layer type section ? You can center layers by adding 50% to the top and left values in the Styles/Layout section o ... Samantha2016 Button CreationClosed   LayerSlider for WordPress   Updated January 23, 2017 at 8:19pm   4 Most recent comment from [deleted]:Please check the System Status located on the WP sidebar for error messages. There is likely a server limitation that is preventing the import from finishing. shanoly Slider not loopingClosed   LayerSlider for WordPress   Updated January 20, 2017 at 10:19pm   2 Most recent comment from [deleted]:Hey shanoly, The problem is caused by the Isotope Gallery plugin on your installation, it is loading an outdated Greensock library which was not updated for years thus generating this issue.  Pleas ... claire text gets cropped when resizingClosed   LayerSlider for WordPress   Updated January 20, 2017 at 10:15pm   4 Most recent comment from [deleted]:I was able to check the slider and I can see the cropping, it is caused by the clipping setting (Mask) that you have enabled. Since you have only one slide thus the layer never transitions out, sw ...