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Public Tickets

jmediajones Product ActivationClosed   LayerSlider for WordPress   Updated January 20, 2017 at 1:56pm   2 Most recent comment from [deleted]:Hey jmediajones,Usually these issues are related to invalid server settings. Please check the System Status located on the WordPress sidebar to see if there are any error messages. Jason Green Layerslider issue. fails to rotate on all slides.Closed   LayerSlider for WordPress   Updated January 20, 2017 at 1:45pm   4 Most recent comment from [deleted]:The images might be there in the back-end but as you can see the error messages in the browser's console they are not loaded properly on the front-end. Several images are not accessible, their path co ... MHarris400 ButtonsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:50pm   2 Most recent comment from [deleted]:Hey MHarris400,There are no pre-built buttons available in the plugin, you have to create them yourself or insert them from another source.You can import our demo sliders that have buttons included f ... scottvarga Maximum number of installsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:02pm   2 Most recent comment from [deleted]:Hey Scott Varga, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Kim Auld Adding Custom FontClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:55pm   2 Most recent comment from [deleted]:Hey Kim Auld,Unfortunately the font you are trying to use is not part of the Google Fonts that our plugin uses, so you cannot add it in the admin area.However, if you load it from an external source ... Issam Kanafani LayerSlider Design FeatureClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:52pm   2 Most recent comment from [deleted]:Hey Issam Kanafani,As I can see the first slider is a simple one with sliding from right animation, you should have no problem recreating it with our plugin. However the second one utilizes custom na ... Jason Hartley-Smith Since upgrade slider exceeds max widthClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:46pm   2 Most recent comment from [deleted]:Hey Jason Hartley-Smith, You are using the fullwidth layout, this mode will always force the slider to take up the full width of the page it is inserted to regardless of the page's ayout. In case ... Frederickads Layer Slider DisappearingClosed   LayerSlider for WordPress   Updated January 18, 2017 at 10:20pm   2 Most recent comment from [deleted]:Hey Frederickads,I have checked your site and for me the slider is being displayed at the moment.Have you managed to fix the problem in the meantime ? erica LayerSlider UpdateClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:54pm   2 Most recent comment from [deleted]:Hey erica, It seems like your site does not meet the plugin requirements and that is causing the problem. LayerSlider needs at least PHP 5.3 and the Multibyte String Extension to be installed on yo ... Modestas LayerSlider capabilitiesClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:51pm   2 Most recent comment from [deleted]:Hey Modestas,At the moment there is no option in the plugin to create this kind of scrolling effect unfortunately. The Envato system indicates that you haven't purchased LayerSlider from us. In case ... PTUSA Video Slide No SoundClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:39pm   4 Most recent comment from [deleted]:As I've mentioned the sound will be muted if you add the video layer as a background, but you can still give the layer 100% width and height for the same effect. Please check the styling settings of ... Stuart Strutin Updated to 6.0 and can't figure out how to make slider workClosed   LayerSlider for WordPress   Updated January 16, 2017 at 10:53pm   2 Most recent comment from [deleted]:Hey Stuart Strutin,You can find all publishing methods that you can use to insert sliders to your pages described in the documentation. Please refer to the followin url: https://support.kreaturamed ... andrevan Static layer appears behind the other layer in other slide.Closed   LayerSlider for WordPress   Updated January 16, 2017 at 10:43pm   2 Most recent comment from [deleted]:Hey andrevan,You will need to use a z-index attribute in the custom css field to position the static layer on the following slides. To place a static layer over of all other layers, you need to set ... John Broken PHPClosed   LayerSlider for WordPress   Updated January 14, 2017 at 7:27pm   2 Most recent comment from [deleted]:Hey John,We have replied to your other ticket regarding the same matter, I'm closing this one. gian luigi purchase codeClosed   LayerSlider for WordPress   Updated January 14, 2017 at 4:37am   2 Most recent comment from [deleted]:Hey gian luigi,Your purchase code does not seem to be valid. Are you sure that this license is for LayerSlider ?In case you have received LayerSlider bundled with a theme, updates and item support ar ...