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Public Tickets

ADHDassassin Layerslider Interface BrokenClosed   LayerSlider for WordPress   Updated February 4, 2017 at 11:14pm   6 Most recent comment from ADHDassassin:Never mind, I had tried clearing my site cache but that hadn't worked, but clearing my browser cache got it to work with version 6.1.6 Luis Hover Transition Does not work when I put a linkClosed   LayerSlider for WordPress   Updated February 4, 2017 at 11:01pm   7 Most recent comment from maddogprod:Updated to the new version and the Transition Hover works. THANKS!! jpschwartz Schwartz Layerslider admin appears but is unresponsiveClosed   LayerSlider for WordPress   Updated February 4, 2017 at 10:16pm   2 Most recent comment from [deleted]:Hey jpschwartz,We have just released the new version that contains the fix for the error introduced in 6.1.5.  It is available through the auto-update solution. You can check for live updates ... Mohammed Salih Layerslider stoped workingClosed   LayerSlider for WordPress   Updated February 4, 2017 at 10:11pm   3 Most recent comment from [deleted]:We have just released the new version that contains the fix for the error introduced in 6.1.5.  It is available through the auto-update solution. You can check for live updates in the WP Dash ... mauro emanuel problem with layer slider 6.1Closed   LayerSlider for WordPress   Updated February 4, 2017 at 10:11pm   4 Most recent comment from [deleted]:We have just released the new version that contains the fix for the error introduced in 6.1.5.  It is available through the auto-update solution. You can check for live updates in the WP Dash ... TropicalFool Getting latest updates with AvadaClosed   LayerSlider for WordPress   Updated February 4, 2017 at 4:54pm   2 Most recent comment from [deleted]:Hey TropicalFool,I believe that Avada might have disabled the option for activating LayerSlider and the auto-update feature as well in their bundled version so you cannot access them.Unfortunately y ... lassiterweb updating LayerSliderClosed   LayerSlider for WordPress   Updated February 4, 2017 at 4:49pm   2 Most recent comment from [deleted]:Hey lassiterweb,It seems like your theme applies a custom method - instead of the default one - for updating LayerSlider and this prevents you from using our auto-update solution. Unfortunately we h ... eric777 Slide images flashClosed   LayerSlider for WordPress   Updated February 4, 2017 at 4:45pm   4 Most recent comment from eric777:Thank you Attila, that worked!! Sarah Pearson Stopped working??Closed   LayerSlider for WordPress   Updated February 4, 2017 at 5:58am   2 Most recent comment from [deleted]:Hey Sarah Pearson,The slider does not appear on your site because you did not set size for it, and without any size added, the slider will be 0*0px. Please set up a proper size for the slider in the ... Richard Guidry LayerSlider WP available. View version 6.1.5Closed   LayerSlider for WordPress   Updated February 4, 2017 at 5:54am   2 Most recent comment from [deleted]:Hey Richard,Have you activated the plugin with your purchase code ? The automatic update feature only works once you have activated the item. In case you did please to re-activate the plugin itself  ... Steve Mullen Slider is not rendering first slide until after last slide is fetchedClosed   LayerSlider for WordPress   Updated February 3, 2017 at 10:37pm   3 Most recent comment from [deleted]:Hey Steve Mullen,In the new version of LayerSlider lazy load is enabled by default, that is why it cannot be found in the settings. The lazy load feature was reworked and improved (due to indexing an ... Steve Layer Slider non responsiveClosed   LayerSlider for WordPress   Updated February 3, 2017 at 10:13pm   2 Most recent comment from [deleted]:Hey Steve,I have checked your site on mobile and the slider is being displayed for me. Have you managed to fix the problem in the meantime ?Also, as I can see you are using an outdated release of Lay ... Pamela Couvignou Slide transitions will not saveClosed   LayerSlider for WordPress   Updated February 3, 2017 at 7:59pm   2 Most recent comment from [deleted]:Hey Pamela, If you select the slide transition and save the slider, it should stick. Does the transition you selected revert back in the admin interface as well or the correct one shows but the fro ... Chthonian Avada 5.0 ShortcodesClosed   LayerSlider for WordPress   Updated February 3, 2017 at 7:40pm   3 Most recent comment from [deleted]:Hey David,Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Douglas Video Doesn't stop exactly at endClosed   LayerSlider for WordPress   Updated February 2, 2017 at 11:40pm   5 Most recent comment from Douglas:OK Attila these are good workarounds. Thanks a lot!  I look forward to the next release then.  Awesome software. Doug