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Public Tickets

Frederickads Layer Slider DisappearingClosed   LayerSlider for WordPress   Updated January 18, 2017 at 10:20pm   2 Most recent comment from [deleted]:Hey Frederickads,I have checked your site and for me the slider is being displayed at the moment.Have you managed to fix the problem in the meantime ? erica LayerSlider UpdateClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:54pm   2 Most recent comment from [deleted]:Hey erica, It seems like your site does not meet the plugin requirements and that is causing the problem. LayerSlider needs at least PHP 5.3 and the Multibyte String Extension to be installed on yo ... Modestas LayerSlider capabilitiesClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:51pm   2 Most recent comment from [deleted]:Hey Modestas,At the moment there is no option in the plugin to create this kind of scrolling effect unfortunately. The Envato system indicates that you haven't purchased LayerSlider from us. In case ... PTUSA Video Slide No SoundClosed   LayerSlider for WordPress   Updated January 17, 2017 at 9:39pm   4 Most recent comment from [deleted]:As I've mentioned the sound will be muted if you add the video layer as a background, but you can still give the layer 100% width and height for the same effect. Please check the styling settings of ... Stuart Strutin Updated to 6.0 and can't figure out how to make slider workClosed   LayerSlider for WordPress   Updated January 16, 2017 at 10:53pm   2 Most recent comment from [deleted]:Hey Stuart Strutin,You can find all publishing methods that you can use to insert sliders to your pages described in the documentation. Please refer to the followin url: https://support.kreaturamed ... andrevan Static layer appears behind the other layer in other slide.Closed   LayerSlider for WordPress   Updated January 16, 2017 at 10:43pm   2 Most recent comment from [deleted]:Hey andrevan,You will need to use a z-index attribute in the custom css field to position the static layer on the following slides. To place a static layer over of all other layers, you need to set ... John Broken PHPClosed   LayerSlider for WordPress   Updated January 14, 2017 at 7:27pm   2 Most recent comment from [deleted]:Hey John,We have replied to your other ticket regarding the same matter, I'm closing this one. gian luigi purchase codeClosed   LayerSlider for WordPress   Updated January 14, 2017 at 4:37am   2 Most recent comment from [deleted]:Hey gian luigi,Your purchase code does not seem to be valid. Are you sure that this license is for LayerSlider ?In case you have received LayerSlider bundled with a theme, updates and item support ar ... Emmanuelle Garcia A white screen appear before the sliderClosed   LayerSlider for WordPress   Updated January 14, 2017 at 4:26am   2 Most recent comment from [deleted]:Hey Emmanuelle Garcia,I do not believe that the white blank area on pageload is generated by the slider itself but unfortunately without seeing the problem live we cannot really tell what is wrong. ... P_001 Impossible to center text on mobile ...Closed   LayerSlider for WordPress   Updated January 14, 2017 at 3:54am   4 Most recent comment from [deleted]:Hey Philippe,We have checked your site on multiple devices, on both Android and iOS and were not able to reproduce the problem, for us the text is centered properly.It seems like there is nothing tha ... chris svg supportClosed   LayerSlider for WordPress   Updated January 14, 2017 at 3:47am   2 Most recent comment from [deleted]:Hey chris,I have checked on it and for me the svg is working properly the same as before. Could you please show an example where we can see the error ? Anita Deckers font size for mobile layoutClosed   LayerSlider for WordPress   Updated January 14, 2017 at 3:45am   4 Most recent comment from [deleted]:At the moment you can only select up to 30 items from the results dropdown menu, we might raise this limit in the future.However if you don't select a certain item but leave it on 'following', it w ... Otrodok shadows around the images and textsClosed   LayerSlider for WordPress   Updated January 14, 2017 at 1:09am   4 Most recent comment from [deleted]:The poblem is caused by your theme, the text stylings are overwritten in your theme's style.css file on line 1669:.ls-layer {position: absolute;left: 0;top: 0;height: 20px;width: 100%;-webkit-box-sha ... Zocios Kanig Feature question: blog posts in slider?Closed   LayerSlider for WordPress   Updated January 12, 2017 at 5:38pm   9 Most recent comment from [deleted]:You can import the "Dynamic slider from WP posts and pages" demo slider as an example from the Template Store to what settings we used and how we set it up exactly. connou usage outside of WordPress for mailingClosed   LayerSlider for WordPress   Updated January 12, 2017 at 12:24pm   2 Most recent comment from [deleted]:Hey connou,There is a jQuery version of LayerSlider available. It can be used on any platform or site. Please note that the jQuery release does not have an admin interface like the WordPress version d ...