Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

graf007 Video LoopingClosed   LayerSlider for WordPress   Updated February 8, 2017 at 3:04am   3 Most recent comment from [deleted]:Hey graf007,Please show us your site with the slider where we can check on this. rc-redford HTTPS (secure) site issuesClosed   LayerSlider for WordPress   Updated February 7, 2017 at 11:33pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve the problem. Justin LayerSlider won't UpdateClosed   LayerSlider for WordPress   Updated February 7, 2017 at 7:48pm   5 Most recent comment from [deleted]:Thank you for your feedback, glad you could solve it. We are currently looking into the auto-update problem to find out what is the source of the issue that prevented some of our users from updating ... Greg Update package unavailableClosed   LayerSlider for WordPress   Updated February 7, 2017 at 6:42pm   2 Most recent comment from [deleted]:Hey Greg,Some of our users are experiencing issues with the auto-update feature at the moment. We are still investigating the exact source of the problem.  In the meantime you can download the plug ... Moe Jabara Updating LayerSlider in WordpressClosed   LayerSlider for WordPress   Updated February 7, 2017 at 5:18pm   2 Most recent comment from [deleted]:Hey Moe Jabara,Some of our users are experiencing issues with the auto-update feature. We are still investigating the source of the problem. In the meantime you can download the plugin's package fro ... iwolf2055 Re-activation problemsClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:16pm   3 Most recent comment from iwolf2055:Thank you, all works fine now! crownpointdesign Duplicate greensock loading bugClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:12pm   2 Most recent comment from [deleted]:Hey crownpointdesign,Thank you for your feedback. An issue was introduced in version 6.1.5, we have removed and reworked it since then. There should be no more problem in the new release. The new v ... jkhills Transitions not taking effectClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:08pm   2 Most recent comment from [deleted]:Hey jkhills,I have checked your site and as I can see the sliding from right transition is applied on the slideshow. Have you managed to fix the problem in the meantime ? consultingdan upgrade to 6.1.6Closed   LayerSlider for WordPress   Updated February 7, 2017 at 2:58pm   2 Most recent comment from [deleted]:Hey consultingdan,The new version has been accepted by Envato a couple of hours ago, so you can download the plugin's package from CodeCanyon now. You can also find installation insctruction in our ... StretchStopLLC Can't update to 6.1.6Closed   LayerSlider for WordPress   Updated February 7, 2017 at 2:56pm   2 Most recent comment from [deleted]:Hey StretchStopLLC,The new version has been accepted by Envato a couple of hours ago, so you can download the plugin's package from CodeCanyon now. You can also find installation insctruction in our ... bondjack resetting license codeClosed   LayerSlider for WordPress   Updated February 7, 2017 at 2:49pm   4 Most recent comment from [deleted]:I have reset the activations for this purchase code. You should be able to use it again now. carlfarmerlancast2016 version 6.1.0. Update to version 6.1.6 updateClosed   LayerSlider for WordPress   Updated February 7, 2017 at 2:47pm   6 Most recent comment from [deleted]:The new version has been accepted by Envato a couple of hours ago, so you can download the plugin's package from CodeCanyon now. You can also find installation insctruction in our documentation: htt ... Benedict Rottmann ActivationClosed   LayerSlider for WordPress   Updated February 7, 2017 at 3:27am   2 Most recent comment from [deleted]:Hey Benedict Rottmann, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activat ... virendra vyas layer slider is not workingClosed   LayerSlider for WordPress   Updated February 6, 2017 at 8:21pm   7 Most recent comment from thibotus01:i have found an alternative by using a local plugin that defer JS and works well.Thank you, Thibault Douglas Sliders do not work anymoreClosed   LayerSlider for WordPress   Updated February 6, 2017 at 7:39pm   4 Most recent comment from [deleted]:Hey Douglas, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know.