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Public Tickets

johnburton Hover effects stopped workingClosed   LayerSlider for WordPress   Updated January 23, 2017 at 9:59pm   2 Most recent comment from [deleted]:Hey johnburton,Thank you for your feedback, we are aware of this problem (hover effect does not work on layers that are linked as well) and we are going to include a fix for it in the next update. MHarris400 Video controlsClosed   LayerSlider for WordPress   Updated January 23, 2017 at 9:02pm   3 Most recent comment from [deleted]:Hey MHarris400, Have you tried to disable the Controls option in the Video / Audio layer type section ? You can center layers by adding 50% to the top and left values in the Styles/Layout section o ... Samantha2016 Button CreationClosed   LayerSlider for WordPress   Updated January 23, 2017 at 8:19pm   4 Most recent comment from [deleted]:Please check the System Status located on the WP sidebar for error messages. There is likely a server limitation that is preventing the import from finishing. shanoly Slider not loopingClosed   LayerSlider for WordPress   Updated January 20, 2017 at 10:19pm   2 Most recent comment from [deleted]:Hey shanoly, The problem is caused by the Isotope Gallery plugin on your installation, it is loading an outdated Greensock library which was not updated for years thus generating this issue.  Pleas ... claire text gets cropped when resizingClosed   LayerSlider for WordPress   Updated January 20, 2017 at 10:15pm   4 Most recent comment from [deleted]:I was able to check the slider and I can see the cropping, it is caused by the clipping setting (Mask) that you have enabled. Since you have only one slide thus the layer never transitions out, sw ... Ivan Select and show 1 - 12 Layers (total 900) from from buttons in same pageClosed   LayerSlider for WordPress   Updated January 20, 2017 at 3:28pm   2 Most recent comment from [deleted]:Hey Ivan,Unfortunately there is no option to achieve this effect in the plugin at the moment. The more complex API commands can only be used on slides not layers, so currently there is no way to crea ... kenrtmcstl Lost my email with product code to activate layersliderClosed   LayerSlider for WordPress   Updated January 20, 2017 at 2:21pm   2 Most recent comment from [deleted]:Hey kenrtmcstl,You can also locate your purhase code in your Envato profile under the Downloads section. charlie_olsen Updating issuesClosed   LayerSlider for WordPress   Updated January 20, 2017 at 1:57pm   2 Most recent comment from [deleted]:Hey Charlie,Thank you for the feedback, glad you could solve it. If you need further assistance please let us know. jmediajones Product ActivationClosed   LayerSlider for WordPress   Updated January 20, 2017 at 1:56pm   2 Most recent comment from [deleted]:Hey jmediajones,Usually these issues are related to invalid server settings. Please check the System Status located on the WordPress sidebar to see if there are any error messages. Jason Green Layerslider issue. fails to rotate on all slides.Closed   LayerSlider for WordPress   Updated January 20, 2017 at 1:45pm   4 Most recent comment from [deleted]:The images might be there in the back-end but as you can see the error messages in the browser's console they are not loaded properly on the front-end. Several images are not accessible, their path co ... MHarris400 ButtonsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:50pm   2 Most recent comment from [deleted]:Hey MHarris400,There are no pre-built buttons available in the plugin, you have to create them yourself or insert them from another source.You can import our demo sliders that have buttons included f ... scottvarga Maximum number of installsClosed   LayerSlider for WordPress   Updated January 19, 2017 at 5:02pm   2 Most recent comment from [deleted]:Hey Scott Varga, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ Kim Auld Adding Custom FontClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:55pm   2 Most recent comment from [deleted]:Hey Kim Auld,Unfortunately the font you are trying to use is not part of the Google Fonts that our plugin uses, so you cannot add it in the admin area.However, if you load it from an external source ... Issam Kanafani LayerSlider Design FeatureClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:52pm   2 Most recent comment from [deleted]:Hey Issam Kanafani,As I can see the first slider is a simple one with sliding from right animation, you should have no problem recreating it with our plugin. However the second one utilizes custom na ... Jason Hartley-Smith Since upgrade slider exceeds max widthClosed   LayerSlider for WordPress   Updated January 19, 2017 at 4:46pm   2 Most recent comment from [deleted]:Hey Jason Hartley-Smith, You are using the fullwidth layout, this mode will always force the slider to take up the full width of the page it is inserted to regardless of the page's ayout. In case ...