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Public Tickets

Jared refundClosed   LayerSlider for WordPress   Updated February 2, 2017 at 10:39pm   2 Most recent comment from [deleted]:Hey Jared, Thank you for contacting us. LayerSlider is a separate plugin, which you can use independently from your theme. Please consider keeping your license so you can enjoy the premium support a ... victor NavClosed   LayerSlider for WordPress   Updated February 2, 2017 at 10:36pm   2 Most recent comment from [deleted]:Hey victor,We have checked your site and it seems like your theme is applying a custom skin on the slider, overwriting its default settings. You will need to prevent the theme from loading this skin ... mattiasgeisler Problem with shortcode in layerClosed   LayerSlider for WordPress   Updated February 2, 2017 at 9:42pm   4 Most recent comment from [deleted]:In case that plugin has a normal responsive mode implemented, it should be working without calling the window resize event as well. From our part, you could use the Event Callbacks menu on the admin ... tomashof Template store...Closed   LayerSlider for WordPress   Updated February 2, 2017 at 12:49am   2 Most recent comment from [deleted]:Hey Tomas,What exactly is the issue you are experiencing with the Template Store ? Is it not opening at all or is there an error ? Or you cannot access the premium templates ? pwet Landing pageClosed   LayerSlider for WordPress   Updated February 2, 2017 at 12:38am   2 Most recent comment from [deleted]:Hey pwet,You can build a landing page slider with our plugin and include linked layers (text, images) that will lead to your subdomains. You can import the landing page demo sliders from the Templa ... Ahsath cant active layerslider for wordpressClosed   LayerSlider for WordPress   Updated February 1, 2017 at 1:32pm   2 Most recent comment from [deleted]:Hey Ahsath, As the error message states you cannot activate LayerSlider with your theme's purchase code. In this case your theme author will provide item support and new versions. turnpostcreative Navigation Arrows - Outline SkinClosed   LayerSlider for WordPress   Updated February 1, 2017 at 1:28pm   2 Most recent comment from [deleted]:Hey turnpostcreative,Unfortunately at the moment there is no option to disable the nav arrows only on mobiles. As an alternate solution you could try to set them to hover, so they are visible on desk ... jillapollo Question on suffle mode (random slide)Closed   LayerSlider for WordPress   Updated January 31, 2017 at 9:16pm   6 Most recent comment from jillapollo:Thank you. That's what I thought but I just wanted to check. imambudianto5 Image Slider Not ShowClosed   LayerSlider for WordPress   Updated January 31, 2017 at 5:10pm   2 Most recent comment from [deleted]:Hey imambudianto5, There is no issue like this present in the latest release of our plugin (6.1), as I can see you are using an older version. Please update to the latest release as the plugin was ... balsed BALSE how does one make use of transition builderClosed   LayerSlider for WordPress   Updated January 31, 2017 at 4:40pm   6 Most recent comment from balsed BALSE:Thank you for your reply, I was able to do things, I will wait your pictures tutorials, I hope very soon.Best regards.Didier BALSE Schmiddy Update 6 destroy my layoutClosed   LayerSlider for WordPress   Updated January 31, 2017 at 1:20pm   3 Most recent comment from Schmiddy:Hi AttilaThx for your reply, you have confirmed to me what I have already suspected... I first had contact with an Enfold supporter to explain my problem and it seems that they are a bit overloaded ... Christiaan1 Linking a image on a layerClosed   LayerSlider for WordPress   Updated January 31, 2017 at 12:59pm   7 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Patrick St-Arnaud Not able to use different sliders on different pagesClosed   LayerSlider for WordPress   Updated January 30, 2017 at 11:03pm   6 Most recent comment from [deleted]:To solve that you will need to set a higher z-index value for your menu than the slider. You can set the z-index for the slider in the Slider Settings -> Appearance -> Custom Slider CSS field by enter ... darkcoder217 lisence keyClosed   LayerSlider for WordPress   Updated January 30, 2017 at 9:24pm   2 Most recent comment from [deleted]:Hey darkcoder217, We have recently launched a new site that you can use to reset the activations of your purchase code, please refer to the following url: https://kreaturamedia.com/reset-activations/ anavazquez My Home LyerSlider has disappearedClosed   LayerSlider for WordPress   Updated January 30, 2017 at 1:03pm   2 Most recent comment from [deleted]:Hey anavazquez, The issue is caused by a JS error in your theme files:  ...wp-content/themes/bridge/js/default.min.js?ver=4.7.2 You can see it if you open up the browser console. Several of our c ...