Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

denisedesign Hover transition opacityClosed   LayerSlider for WordPress   Updated May 27, 2017 at 11:39pm   3 Most recent comment from denisedesign:This is brilliant. Thank you! ZacharyDonohue Changing the colour/shape of the navigation buttonsClosed   LayerSlider for WordPress   Updated May 26, 2017 at 4:41pm   2 Most recent comment from [deleted]:Hey ZacharyDonohue, To achieve this, I'd recommend to create a new skin, for example make a copy of the v6 skin.  You can do this by navigating to the skins folder, copying the v6 skin and renaming ... jgiitalia updateClosed   LayerSlider for WordPress   Updated May 26, 2017 at 2:05pm   3 Most recent comment from jgiitalia:Hi Attila,I've done what you said and It's work! ThanksVincenzo. ErikV Layerslider first slide whiteClosed   LayerSlider for WordPress   Updated May 26, 2017 at 7:36am   5 Most recent comment from ErikV:Hi,On windows 10 pro, desktop.It's rare, but this error happens about 1 on 10. Also with another website I made. Could be interference with another plugin.If it happens more often and clients start to ... Sara previous and next buttonsClosed   LayerSlider for WordPress   Updated May 25, 2017 at 8:25pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Matt Shane Slider not importingClosed   LayerSlider for WordPress   Updated May 25, 2017 at 6:39pm   3 Most recent comment from Matt Shane:works thanks so much! davidroake Problem with slider loading videoClosed   LayerSlider for WordPress   Updated May 25, 2017 at 8:45am   6 Most recent comment from [deleted]:We've made some tests and the problem seems to be related to the video format you are using. We have tried to use your videos outside of LayerSlider, just as a normal video element, but they were not ... HugoLehoux Video loops while I'd prefer it to go to next slideClosed   LayerSlider for WordPress   Updated May 25, 2017 at 8:40am   3 Most recent comment from [deleted]:Hey HugoLehoux, Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. maggie Constant Deactivation of PluginClosed   LayerSlider for WordPress   Updated May 24, 2017 at 10:34pm   2 Most recent comment from [deleted]:Hey maggie, We have reworked the activation detection system and pushed these changes live today. Please reset the license activation of the problematic installation with the following site: https ... Lunavo How to prevent slider animation restart on window resizeClosed   LayerSlider for WordPress   Updated May 24, 2017 at 9:53pm   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. goodejustin Maintenance issue?Closed   LayerSlider for WordPress   Updated May 24, 2017 at 9:53pm   6 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. Miguel ResponsiveClosed   LayerSlider for WordPress   Updated May 24, 2017 at 3:39pm   2 Most recent comment from [deleted]:Hey Miguel,As I can see, currently you are using a fullwidth layout, this will stretch the slider's size to always fill the available width of the browser but not the height. If you would like the sli ... David Wagle Font ResizingClosed   LayerSlider for WordPress   Updated May 24, 2017 at 3:22pm   2 Most recent comment from [deleted]:Hey David Wagle, Unfortunately we cannot troubleshoot this without seeing the problem live. Could you please show us your site or a test page where we can check this ? PattySuk Product activation is rejectedClosed   LayerSlider for WordPress   Updated May 24, 2017 at 2:18pm   7 Most recent comment from [deleted]:The problem seems to be related to the way you inserted the slider to your site. How exactly did you add the slider to the page ? Which method have you used ? You can check the available methods in ... Davis0940 i can't save my slider modificationClosed   LayerSlider for WordPress   Updated May 24, 2017 at 2:11pm   4 Most recent comment from [deleted]:Please set up a temporary WP login for us so we can investigate this problem from the back-end. Make sure to set the message to private so others can't see the login credentials.