Public Ticket #1182221


  •  2
    Stéphanie started the conversation


    Already had the problem, Layerslider refuses to record changes and can't be updated !
    Here is my website URL .http://www.atelier-bouesnard.com

    Of I course I tried this : disable every other plugins on the website, and try to update, but it failed too.

    Thank you very much for your help.

    Best regards,


  • [deleted] replied

    Hey St├ęphanie,

    Have you also tried to switch to a default WordPress theme to see if this is a theme issue ?

    Also, please check the LayerSlider System Status to see if there are any error messages or notifications related to your server settings.

  •  2
    Stéphanie replied


    Layerslider was working well, I already had the problem with the same theme on another website, and you fixed it, using my codes to repair in my website.

    Please help me. 

    Thank you,

    Best regards,


  • [deleted] replied

    Your screenshot only contains part of the System Status. Is there no error other than the auto-update and version notifications displayed on it ?

    Also, have you tried what I recommended ? Switching to a default WordPress theme to confirm that this is a theme related issue ?