Okay

Public Tickets

Word2Art Link not workingClosed   LayerSlider for WordPress   Updated May 22, 2017 at 5:03pm   2 Most recent comment from [deleted]:Hey Word2Art, Please make sure that the layer linking is not beneath the slide linking and that there are no other layers overlapping the linked layer.  Please also make sure that there are no othe ... Mauro error activaciónClosed   LayerSlider for WordPress   Updated May 22, 2017 at 1:00pm   2 Most recent comment from [deleted]:Hey Mauro,What is wrong with the activation exactly ? What does the error message say ? dayanadae No puedo utilizar este pluginClosed   LayerSlider for WordPress   Updated May 22, 2017 at 12:59pm   2 Most recent comment from [deleted]:Dear dayanadae, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates ... rvcomsoso SecurityClosed   LayerSlider for WordPress   Updated May 22, 2017 at 9:03am   2 Most recent comment from [deleted]:Dear rvcomsoso, There are no known vulnerability issues in the latest version of LayerSlider (6.4). Please make sure that your plugin is up-to-date. You can find udpating instructions in the docume ... Wanz85 can not get the activationClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:44am   2 Most recent comment from [deleted]:Hey Wanz85, This message appears because you have already activated your license on two domains and reached the activation limit. According to current Envato licensing conditions, a single regular l ... lucasnunes Popup isideClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:40am   7 Most recent comment from [deleted]:You can make layers static with the option called 'Keep this layer visible: ...'  It's located at the bottom of the layer transitions tab. techiven registering LayerSliderClosed   LayerSlider for WordPress   Updated May 22, 2017 at 8:38am   2 Most recent comment from [deleted]:Dear techiven, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and updates w ... hfmc slide not showClosed   LayerSlider for WordPress   Updated May 19, 2017 at 11:15am   4 Most recent comment from hfmc:server data, db restore and cache plug in delete.It seems to be.thank you. Attila. Sergio Slider is not workingClosed   LayerSlider for WordPress   Updated May 19, 2017 at 9:40am   4 Most recent comment from [deleted]:Thank you for the feedback, glad you could solve the problem. If you need further assistance please let us know. LGA layer sliderClosed   LayerSlider for WordPress   Updated May 19, 2017 at 9:39am   2 Most recent comment from [deleted]:Hey LGA, Unfortunately there is no option in the plugin to set up different sizes for separate slides at the moment. Eric_Levy Disable Mobile ParallaxClosed   LayerSlider for WordPress   Updated May 19, 2017 at 7:54am   2 Most recent comment from [deleted]:Hey Eric, Currently there is no option to disable the parallax effect only on mobiles. However since version 6 you have the option to display layers only on certain devices (desktop, mobile, tablet). ... Lisbeth Bishop Purchase code doesn't workClosed   LayerSlider for WordPress   Updated May 19, 2017 at 7:23am   2 Most recent comment from [deleted]:Dear Lisbeth Bishop, If you've received LayerSlider as a bundled plugin in your theme, you cannot use your theme's purchase code to activate it as they are two separate products, item support and upd ... Aaron The LayerSlider has worked since I updated it to the new version. I can edit my current slider or create a new sliderClosed   LayerSlider for WordPress   Updated May 19, 2017 at 2:02am   12 Most recent comment from ali544:I just updated to Wordpress version 4.7.5 and everything is back to normal.   Darren layersider 6 mistaken activation cancelationClosed   LayerSlider for WordPress   Updated May 18, 2017 at 11:34pm   2 Most recent comment from [deleted]:Hey Darren, We have recently launched a new site that you can use to manage and reset the activations of your purchase code, please refer to the following URL: https://kreaturamedia.com/reset-activat ... Nurul Huda Robin Export slide errorClosed   LayerSlider for WordPress   Updated May 18, 2017 at 5:06pm   2 Most recent comment from [deleted]:Hey Robin,The "Internal server error" (error 500) is a web server configuration issue, a memory limitation problem or execution time limit in your case. This error message is displayed because you ar ...