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Public Tickets

Herman Rienstra Changes in LS are not represented at websiteClosed   LayerSlider for WordPress   Updated March 14, 2023 at 8:13am   7 Most recent comment from Herman Rienstra:John,you were o so right. Thanks for your advice, still believe it should not work like that and the first 20-something slides it never happened. I'll keep an eye on it. Case closedBest Regards,H ... Schalk Layerslider not displaying right suddenlyClosed   LayerSlider for WordPress   Updated March 13, 2023 at 1:59pm   8 Most recent comment from George K:Thank you for the feedback. Have a nice day! musicole Unable to activate my account in word pressClosed   LayerSlider for WordPress   Updated March 13, 2023 at 12:28pm   6 Most recent comment from John G:The problem is not with the license. I've checked our records, and everything is fine on our side. Your license key is valid, and you should be able to use it. I suspect it's a localized iss ... Kristin Swenson Purchased Layer Slider for wP and Popups for layerslider but I can't access the premium templatesClosed   LayerSlider for WordPress   Updated March 6, 2023 at 1:57pm   5 Most recent comment from George K:Hello Kristin,As now we can see, the "Payment Pending" status for the order in question has already been removed, and we didn't get the amount, so the money has not left your bank account. The mo ... Cory license not workingClosed   LayerSlider for WordPress   Updated March 6, 2023 at 12:36pm   4 Most recent comment from George K:Hello Cory,First of all, I am sorry for the delayed reply.I checked your license keys in our system and I see that the license key EF9FEAF2-811D-K3FE-MCA8-66D44BF78165 is activated on site: authorco ... Robin Dean Can I create a website with LayerSliderClosed   LayerSlider for WordPress   Updated March 6, 2023 at 12:04pm   2 Most recent comment from George K:Hello Robin,Yes, you can create simple but spectacular websites by adding multiple sliders to a blank page. Here are some examples:https://layerslider.com/sliders/pixel-agency/https://layerslider.com/ ... Prscilla Pop Up - open by clickClosed   LayerSlider for WordPress   Updated March 6, 2023 at 11:50am   6 Most recent comment from George K:Thank you for your feedback. Andrii Melnyk Slider does not loadClosed   LayerSlider for WordPress   Updated March 6, 2023 at 9:47am   3 Most recent comment from George K:I'm sorry, I've forgot to attach the related screenshot to the previous message. Heide Rainey Hover animitionClosed   LayerSlider for WordPress   Updated March 1, 2023 at 1:34pm   3 Most recent comment from George K:Hello Heide,Thank you for the feedback. Clarified Media Marketing Page PACKClosed   LayerSlider for WordPress   Updated March 1, 2023 at 1:26pm   5 Most recent comment from George K:Unfortunately I don't know the right answer after watching the video. Could you, please create me a temporary wp-admin access? I would check the settings and maybe I can recommend another solutio ... Julian Raphael Doliana Critical error caused by LayerSliderClosed   LayerSlider for WordPress   Updated February 28, 2023 at 1:37pm   2 Most recent comment from John G:Hi Julian,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.These error messa ... CINÉMA BIO Gost SlideClosed   LayerSlider for WordPress   Updated February 27, 2023 at 1:56pm   4 Most recent comment from George K:I'm sorry but I don't exactly understand your question. Displaying the slider on your website should not be dependent by Avada builder.  stylusdesign Scroll endingClosed   LayerSlider for WordPress   Updated February 24, 2023 at 2:00pm   10 Most recent comment from George K:Thank you for your feedback. CINÉMA BIO the text fontClosed   LayerSlider for WordPress   Updated February 23, 2023 at 5:46pm   5 Most recent comment from CINÉMA BIO:No, I didn't. Now used Google Font Browser and it works. Thanks Charity Henderson Vince Layerslider will not updateClosed   LayerSlider for WordPress   Updated February 23, 2023 at 5:05pm   2 Most recent comment from George K:Hello Charity,As I can see, you are using an activated version of LayerSlider, but it seems like your theme's built-in updater is breaking our own plugin update process. I can recommend you to a ...