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Public Tickets

Silla Palsdottir Video Uploading issueClosed   LayerSlider for WordPress   Updated December 16, 2022 at 7:43pm   4 Most recent comment from George K:I've checked both URLs ( www.icelandupdate.com & www.murogmal.is/slideshow/ ) in Google Chrome, Safari, Firefox and on iPad. For me, the videos are playing on all devices/browsers without any ... Jim Hebin Marketing Page PACKClosed   LayerSlider for WordPress   Updated December 16, 2022 at 3:28pm   20 Most recent comment from John G:I'm glad that you could solve the issue. Yes, you can use the same license key. We have some catering and restaurant-related templates, but since I'm not sure what you're looking for, I ... Eric Heimke Fatal error: Uncaught Error in pluginClosed   LayerSlider for WordPress   Updated December 15, 2022 at 2:57pm   2 Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This error message ... Florian Griesinger Register LicenseClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:21pm   2 Most recent comment from John G:Hi Florian,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This is a server ... Massimiliano Guidetti Publishing PopupsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:11pm   4 Most recent comment from George K:Hello Massimiliano, Yes, unfortunately, our previous YouTube channel was lost due to a technical issue, and the new one is still being updated.In Gutenberg, you should open the dropdown menu in the up ... Phillip Bryan Trouble deleting projectsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 11:45am   5 Most recent comment from George K:Thank you for your feedback! Paz Fuentealba SERVER ERRORClosed   LayerSlider for WordPress   Updated December 13, 2022 at 4:18pm   2 Most recent comment from George K:Dear Paz,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems like t ... Steve Biese Plugin locks up WordPress siteClosed   LayerSlider for WordPress   Updated December 11, 2022 at 6:13pm   3 Most recent comment from George K:Hello Steve,Please create me a demo site where I can check this issue and allow my IP address: 81.183.193.56 Marco google fontsClosed   LayerSlider for WordPress   Updated December 8, 2022 at 11:35pm   2 Most recent comment from John G:Hi Marco,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can disable Go ... Bruno Rony Can no longer save my workClosed   LayerSlider for WordPress   Updated December 7, 2022 at 6:52pm   3 Most recent comment from Bruno Rony:Hi John,Thank you so much for your help. You are absolutely right and after consulting with my server admin, he identified a size limit that affected Layerslider. So it is now fixed and I can enjoy th ... Emily Young 500 Internal Server Error on InstallClosed   LayerSlider for WordPress   Updated December 7, 2022 at 2:35pm   2 Most recent comment from John G:Hi Emily,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I'm sorry for the longer-than-usual response time, and I appreciate your patience while ... Phillip Bryan Mouse Triggers & Layer LinksClosed   LayerSlider for WordPress   Updated December 6, 2022 at 2:14pm   3 Most recent comment from Phillip Bryan:Thank you! F.-Michael Krause Adobe FontsClosed   LayerSlider for WordPress   Updated December 5, 2022 at 2:01pm   2 Most recent comment from John G:Hi Michael,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.LayerSlider does ... Mathieu layer Slider issueClosed   LayerSlider for WordPress   Updated December 5, 2022 at 12:23pm   2 Most recent comment from George K:Hi Mathieu,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see, ... Evelyne Charlopeau Plugin updateClosed   LayerSlider for WordPress   Updated December 1, 2022 at 6:36pm   2 Most recent comment from John G:Hi Evelyne,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.I've just replied to your email. For reference, here's what I've said:"I ...