Public Tickets
Rui Palma
can't create projectsClosed
LayerSlider for WordPress
Updated January 31, 2023 at 9:08pm
4
Most recent comment from John G:Can you please explain what performance test and metrics you are referring to? Does the site feels slow, or are you using synthetic benchmarks like Google's PageSpeed Insights? Synthetic tests te ...
Don Proshetsky
Slider should only appear on Home pageClosed
LayerSlider for WordPress
Updated January 31, 2023 at 2:26pm
3
Most recent comment from George K:Hello Don,Are you talking about a Popup or about a slider? Sliders won't appear on multiple pages unless you embed them. Could you, please give me more details about this issue?
Martin Ramiro
web does not workClosed
LayerSlider for WordPress
Updated January 30, 2023 at 1:14pm
7
Most recent comment from George K:I think that it could be related to your theme or an installed plugin.
Alex
Full customize buttonsClosed
LayerSlider for WordPress
Updated January 28, 2023 at 9:56am
1
Most recent comment from Alex:Solved :)
Ivan Baù
BillingClosed
LayerSlider for WordPress
Updated January 27, 2023 at 3:12pm
2
Most recent comment from John G:Hi Ivan,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.The payment process ...
raf
errors, slides broke and do not display correctlyClosed
LayerSlider for WordPress
Updated January 26, 2023 at 3:57pm
4
Most recent comment from John G:I still believe it's a caching issue. As mentioned, Enfold is unable to track version-managed files properly, so your site might still use some of the old plugin files and get stuck in a "half-up ...
CINÉMA BIO
WebshopWorks Popups for LayerSliderClosed
LayerSlider for WordPress
Updated January 26, 2023 at 3:10pm
3
Most recent comment from CINÉMA BIO:Thank you very much !
CINÉMA BIO
Responsive PopupClosed
LayerSlider for WordPress
Updated January 26, 2023 at 3:06pm
3
Most recent comment from CINÉMA BIO:Thanks!!!!
Christian
BackgroundcolorsClosed
LayerSlider for WordPress
Updated January 26, 2023 at 2:57pm
7
Most recent comment from Christian:thanks!
CINÉMA BIO
TextClosed
LayerSlider for WordPress
Updated January 26, 2023 at 2:18pm
3
Most recent comment from George K:Thank you for the feedback
Don Proshetsky
Plugin is not rendering the text properlyClosed
LayerSlider for WordPress
Updated January 25, 2023 at 9:02pm
2
Most recent comment from George K:Hello Don,I'm sorry for the delayed reply. I've sent a message to your original ticket. I hope that enabling word wrap and adding a (maximum) width to the text layer will work as a solution.
Erik-John Koevoets
Unneeded layers copied to new layer.Closed
LayerSlider for WordPress
Updated January 25, 2023 at 8:54am
4
Most recent comment from Erik-John Koevoets:Hi George. Since we created a new slider, it is working now, but for sure I will check your suggestion. Looks obvious. Thanks for your reaction, Erik-John
CINÉMA BIO
Timeline layerClosed
LayerSlider for WordPress
Updated January 23, 2023 at 2:11pm
5
Most recent comment from CINÉMA BIO:Thanks
Linda M
Cannot Save ThumbnailsClosed
LayerSlider for WordPress
Updated January 23, 2023 at 12:42pm
3
Most recent comment from George K:Thank you for your feedback!
Trent
Layer Slider Images Not LoadingClosed
LayerSlider for WordPress
Updated January 20, 2023 at 3:49pm
2
Most recent comment from George K:Hello Trent,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please try to ...