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Public Tickets

Kevin Martin Full page width video backgroundClosed   LayerSlider for WordPress   Updated January 18, 2023 at 1:20pm   2 Most recent comment from George K:Hello Kevin,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please add a ... Ashley LayerSlider initialized | core: 7.6.5-stable | WP Plugin: 7.5.0"Closed   LayerSlider for WordPress   Updated January 18, 2023 at 1:01pm   2 Most recent comment from George K:Hello Ashley,Please clear/purge all cache files if you are using any cache or optimization plugins (such as W3 Total Cache). That should fix the issue which causes to load an earlier version of the pl ... ben background is not responsiveClosed   LayerSlider for WordPress   Updated January 17, 2023 at 2:16pm   2 Most recent comment from George K:Hello Ben, I recommend you to use full width or full size layout type and set the background image as slide background. In this case, the background will be always positioned at the center of the slid ... Jami Areia I can't find the install fileClosed   LayerSlider for WordPress   Updated January 17, 2023 at 2:11pm   2 Most recent comment from George K:Hello Jami, The downloadable ZIP file is the install file itself. Please do not extract it, just simply select that ZIP file when WordPress ask for you for the plugin install file. Kyle Gordon Optimization for LiteSpeed caching pluginClosed   LayerSlider for WordPress   Updated January 16, 2023 at 8:58pm   3 Most recent comment from Kyle Gordon:Great, I will give this a try.  Jami Areia LayerSliderClosed   LayerSlider for WordPress   Updated January 16, 2023 at 1:23pm   2 Most recent comment from John G:Hi Jami,It seems LayerSlider is not installed on your website at the moment. Please take a look at my email replies I've just sent you for instructions on accessing your account and downloading t ... Chaleil Static layer with different color on active slide ?Closed   LayerSlider for WordPress   Updated January 12, 2023 at 11:42am   4 Most recent comment from George K:1. Please scroll down to Additional Settings under Layers -> Transition. There you can find the "Keep this layer visible" setting, which you can use for setting static layers.2. After you've set ... Miriam Video layerClosed   LayerSlider for WordPress   Updated January 12, 2023 at 11:30am   4 Most recent comment from George K:Thank you for the feedback! Rudolf License activation fails / Error with php 8.0Closed   LayerSlider for WordPress   Updated January 11, 2023 at 2:55pm   4 Most recent comment from John G:I'm glad I was able to help! Christian Göhler Registration doesn't workClosed   LayerSlider for WordPress   Updated January 11, 2023 at 1:02pm   2 Most recent comment from John G:Hi Chris,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Issues like this ... Carlen Multiple sliders on one page issueClosed   LayerSlider for WordPress   Updated January 10, 2023 at 4:54pm   4 Most recent comment from George K:Thank you for the feedback!Have a nice day. Miles R Carter Walker Missing themeClosed   LayerSlider for WordPress   Updated January 10, 2023 at 2:03pm   2 Most recent comment from John G:Hi Miles,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can import thi ... Anja Mothe I can't install the licenseClosed   LayerSlider for WordPress   Updated January 9, 2023 at 1:55pm   2 Most recent comment from John G:Hi Anja,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I'm sorry to h ... Henrik Dam Layers and slidesClosed   LayerSlider for WordPress   Updated January 5, 2023 at 3:28pm   4 Most recent comment from George K:Thank you for your kind reply!Have a great day! Dee Allomong Dynamic Slider Not WorkingClosed   LayerSlider for WordPress   Updated January 5, 2023 at 1:53pm   8 Most recent comment from John G:I've quickly re-checked your site, but it seems the "Hide on mobile" option is still enabled. Please ensure that you've edited the right project and that the changes were published instead o ...