Public Tickets
Clarified Media
Picture sliderClosed
LayerSlider for WordPress
Updated June 6, 2023 at 10:07am
6
Most recent comment from George K:Just simply add slide background images to all your slides and the default transition between the slides will be sliding from left/right (depending on the navigation).
Sonia
Troubleshooting the Plugins - big iconsClosed
LayerSlider for WordPress
Updated June 5, 2023 at 2:06pm
2
Most recent comment from George K:Hello Sonia,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Please always ...
František Korečko
non-functional control of the carouselClosed
LayerSlider for WordPress
Updated June 2, 2023 at 5:42pm
4
Most recent comment from George K:Thank you for the feedback!
Sofia Lamus
Panels not showing on websiteClosed
LayerSlider for WordPress
Updated June 1, 2023 at 12:18pm
2
Most recent comment from George K:Hello Sofia,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.These error m ...
Kevin Wood
Unable to Create New Sliders or Edit Existing SlidersClosed
LayerSlider for WordPress
Updated June 1, 2023 at 12:01pm
6
Most recent comment from George K:Yes, please use [email protected] for the account
John Haswell
3 Second Delay When Opening Pop-upsClosed
LayerSlider for WordPress
Updated May 31, 2023 at 1:34pm
4
Most recent comment from George K:Thank you for the feedback! Have a nice day.
Lars Aldman
popup problemClosed
LayerSlider for WordPress
Updated May 31, 2023 at 10:51am
5
Most recent comment from George K:Thank you for the feedback, have a nice day!
Christian
Text not showing on LayerSliderClosed
LayerSlider for WordPress
Updated May 26, 2023 at 10:58am
2
Most recent comment from George K:Hello Christian,It seems like this is a caching issue. Looks like that you are using a css optimizer plugin which merges all css files into one. Please re-generate the merged/optimized css files and t ...
Julian Parra Durán
pixelated picturesClosed
LayerSlider for WordPress
Updated May 26, 2023 at 10:04am
4
Most recent comment from George K:Hello Julian,Thank you for the feedback, have a nice day!
Hans-Joachim von Keller
YouTube not auto startingClosed
LayerSlider for WordPress
Updated May 22, 2023 at 12:59pm
4
Most recent comment from George K:Thank you for your feedback!
Mike
Layerslider not showing on mobile siteClosed
LayerSlider for WordPress
Updated May 17, 2023 at 6:10pm
4
Most recent comment from George K:I'm not sure but maybe there is an option to exclude the css and js files of LayerSlider from these plugins?
Laccer
Refund LayerSlider7Closed
LayerSlider for WordPress
Updated May 17, 2023 at 6:05pm
5
Most recent comment from George K:I've processed a full refund for your order. Please note that it usually takes 3-5 business days for the transaction to complete.
Clarified Media
Buttom hoverClosed
LayerSlider for WordPress
Updated May 17, 2023 at 6:01pm
2
Most recent comment from George K:Hello,I've made a short tutorial how-to video for you.
Terra
Button Links not workinClosed
LayerSlider for WordPress
Updated May 17, 2023 at 5:54pm
2
Most recent comment from George K:Hello Terra,I've tried to check your related website but the slider is not working due to the missing jQuery library. Could you, please fix that?
Silvana Della Camera
Popup isn't appearing with background.Closed
LayerSlider for WordPress
Updated May 16, 2023 at 8:00pm
4
Most recent comment from George K:Thank you for your feedback!