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Public Tickets

Paul Coulson Licencing on dev and prod sitesClosed   LayerSlider for WordPress   Updated April 24, 2023 at 1:54pm   4 Most recent comment from George K:Hello Paul,The "stage" or "dev" word should be separated by a period or hyphen to be recognized by LayerSlider as a dev page.https://safeathome.dev.wpengine.comhttps://safeathome-dev.wpengine.comWit ... OnlineVisions mobile responsive viewClosed   LayerSlider for WordPress   Updated April 24, 2023 at 12:42pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you would like t ... Claus Fjeldgaard Scroll directionClosed   LayerSlider for WordPress   Updated April 18, 2023 at 2:16pm   2 Most recent comment from George K:Hello,Unfortunately, currently there is no option for that but we are planning to add this feature in the near future. Sky first elements don't show parallax until next elements showClosed   LayerSlider for WordPress   Updated April 13, 2023 at 6:31pm   4 Most recent comment from George K:Thank you for the feedback, have a nice day! Dorangeville error consoleClosed   LayerSlider for WordPress   Updated April 13, 2023 at 1:05pm   2 Most recent comment from George K:Hello,This issue is related to an incompatibility issue which is going to be fixed in the near future. You can ignore this message, because the slider will work perfectly, or if you don't want to ... Gavin Layerslider to updatingClosed   LayerSlider for WordPress   Updated April 13, 2023 at 12:31pm   2 Most recent comment from John G:Hi Gavin,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.It seems you' ... Ashton Williams Extended SupportClosed   LayerSlider for WordPress   Updated April 7, 2023 at 12:40pm   6 Most recent comment from John G:Yes, it's the $26 one. The support period from your previous purchase will expire in 2-3 days on April 10. Clarified Media Popup CalendarClosed   LayerSlider for WordPress   Updated April 6, 2023 at 7:39am   4 Most recent comment from George K:You must add a custom ID or CLASS name to your button, for example id="custom-button-id", and in the Project Settings, under Layout / Popup / Launch Popup you should specify that custom selector which ... Pablo Special effect (Mobile version)Closed   LayerSlider for WordPress   Updated April 5, 2023 at 3:08pm   2 Most recent comment from John G:Hi Pablo,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.I've just replied to your email regarding the same matter with the following: "No, LayerS ... Greg Transitions won't say active, transformations willClosed   LayerSlider for WordPress   Updated April 5, 2023 at 4:10am   3 Most recent comment from George K:Hello Greg,If you would like to apply the selected preset, please click on the checkmark. We know that this is not so obvious, so we will make it more clear in the future. Debra Nigra license questionClosed   LayerSlider for WordPress   Updated April 3, 2023 at 8:29am   2 Most recent comment from George K:Hello Debra, It is possible, but please make sure, that you allow external connections to our domain:  repository.kreaturamedia.com We use this domain name for license registration and online service ... David Guzman Several elements fromClosed   LayerSlider for WordPress   Updated March 30, 2023 at 1:42pm   4 Most recent comment from George K:Hello David,Please disable image optimization/preload in the themify builder because it breaks LayerSlider's built-in image preload solution. edwin carrizales problem with sliderClosed   LayerSlider for WordPress   Updated March 30, 2023 at 1:17pm   2 Most recent comment from George K:Hello Edwin,Please, add z-index: 100; style property to your .navbar element. You can use the following rule if you have an option to add custom css code somewhere:nav.navbar {   z-index: 100;} Franz Marxer Neuer Button eingefügtClosed   LayerSlider for WordPress   Updated March 30, 2023 at 5:47am   3 Most recent comment from Franz Marxer:Hello GeorgeThis is how it works greatThanks a lot you can close this ticket kind regardsFranz Sky where are the Scroll Scene settings?Closed   LayerSlider for WordPress   Updated March 29, 2023 at 2:28pm   2 Most recent comment from George K:Hello Sky,There is a Scroll Behavior selector under Project Settings -> Layout. You can choose how the slider should behave when the page is scrolled. Normal: The slider will be a regular element o ...