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  Public Ticket #2349013
Layer Slider
Closed

Comments

  • Thurl Cockcroft started the conversation

    I have been using Layerslider as part of a theme and had no issues adding new slides. I added a new slide yesterday to an existing slider and only the first slide displays, if I remove the first slide then the slider plays as normal. I think the issue is with the image but I can't figure out what it is. I have just purchased the license for layerslider thinking it was an update issue.

    Attached files:  Unity-and-teamwork-concept.jpg

  •  68
    Kristof replied

    Hello Thurl,

    Thank you for getting in touch with us!
    Did you solve the issue? I checked your homepage and as I see the slider works properly.
    If not, how can I reproduce the issue? Thank you, in advance.

    Best Regards,
    Kristof Molnar | Kreatura Support Team

  • Thurl Cockcroft replied

    The slider is not working, I have looked at it on my mobile device and again on my computer and it is showing the first slider but it is not progressing through all the 5 slides.The attachment is the first slider. My boss opened up the website on her ipad over the weekend and there was no slider images at all.


    Attached files:  Slider.JPG

  •  68
    Kristof replied

    Hello Thurl,

    Which browser, device and system version do you use for testing?
    I checked it in desktop: Chrome, Firefox and on my Iphone, Ipad too and it works properly.

    Best Regards,
    Kristof Molnar | Kreatura Support Team