Public Tickets
Jami Areia
LayerSliderClosed
LayerSlider for WordPress
Updated January 16, 2023 at 1:23pm
2
Most recent comment from John G:Hi Jami,It seems LayerSlider is not installed on your website at the moment. Please take a look at my email replies I've just sent you for instructions on accessing your account and downloading t ...
Chaleil
Static layer with different color on active slide ?Closed
LayerSlider for WordPress
Updated January 12, 2023 at 11:42am
4
Most recent comment from George K:1. Please scroll down to Additional Settings under Layers -> Transition. There you can find the "Keep this layer visible" setting, which you can use for setting static layers.2. After you've set ...
Miriam
Video layerClosed
LayerSlider for WordPress
Updated January 12, 2023 at 11:30am
4
Most recent comment from George K:Thank you for the feedback!
Rudolf
License activation fails / Error with php 8.0Closed
LayerSlider for WordPress
Updated January 11, 2023 at 2:55pm
4
Most recent comment from John G:I'm glad I was able to help!
Christian Göhler
Registration doesn't workClosed
LayerSlider for WordPress
Updated January 11, 2023 at 1:02pm
2
Most recent comment from John G:Hi Chris,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Issues like this ...
Carlen
Multiple sliders on one page issueClosed
LayerSlider for WordPress
Updated January 10, 2023 at 4:54pm
4
Most recent comment from George K:Thank you for the feedback!Have a nice day.
Miles R Carter Walker
Missing themeClosed
LayerSlider for WordPress
Updated January 10, 2023 at 2:03pm
2
Most recent comment from John G:Hi Miles,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can import thi ...
Anja Mothe
I can't install the licenseClosed
LayerSlider for WordPress
Updated January 9, 2023 at 1:55pm
2
Most recent comment from John G:Hi Anja,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I'm sorry to h ...
Henrik Dam
Layers and slidesClosed
LayerSlider for WordPress
Updated January 5, 2023 at 3:28pm
4
Most recent comment from George K:Thank you for your kind reply!Have a great day!
Dee Allomong
Dynamic Slider Not WorkingClosed
LayerSlider for WordPress
Updated January 5, 2023 at 1:53pm
8
Most recent comment from John G:I've quickly re-checked your site, but it seems the "Hide on mobile" option is still enabled. Please ensure that you've edited the right project and that the changes were published instead o ...
Joel
UpgradeClosed
LayerSlider for WordPress
Updated January 4, 2023 at 1:54pm
2
Most recent comment from John G:Hi Joel,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Based on the screen ...
daveharney
Static not clearingClosed
LayerSlider for jQuery
Updated January 3, 2023 at 3:09pm
3
Most recent comment from George K:Hello dave,Yes, every component has to be set to that value.
Torsten Steinbeck
Layer disappearedClosed
LayerSlider for WordPress
Updated January 2, 2023 at 1:49pm
12
Most recent comment from George K:Oh, that makes sense. I didn't realize that specific setting of your slider.
Ijeoma Mbaneme
My website image are not loading after purchasing the License.Closed
LayerSlider for WordPress
Updated January 2, 2023 at 12:47pm
2
Most recent comment from George K:Hello,Please clear/purge all cache files of cache/optimizer plugins you are using. That should solve your issue.
thierry Mellé
Licence key and wodpressClosed
LayerSlider for WordPress
Updated December 30, 2022 at 1:23pm
4
Most recent comment from John G:I've processed a full refund for your order and canceled the related subscription. Please note that it usually takes 3-5 business days for the transaction to complete.
I'd like to add that i ...