Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Florian Griesinger Register LicenseClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:21pm   2 Most recent comment from John G:Hi Florian,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This is a server ... Massimiliano Guidetti Publishing PopupsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 5:11pm   4 Most recent comment from George K:Hello Massimiliano, Yes, unfortunately, our previous YouTube channel was lost due to a technical issue, and the new one is still being updated.In Gutenberg, you should open the dropdown menu in the up ... Ingo Wolfmayr Popup - popupShowOnClickClosed   LayerSlider for jQuery   Updated December 14, 2022 at 11:45am   4 Most recent comment from George K:Thank you for your feedback! Phillip Bryan Trouble deleting projectsClosed   LayerSlider for WordPress   Updated December 14, 2022 at 11:45am   5 Most recent comment from George K:Thank you for your feedback! Paz Fuentealba SERVER ERRORClosed   LayerSlider for WordPress   Updated December 13, 2022 at 4:18pm   2 Most recent comment from George K:Dear Paz,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems like t ... Steve Biese Plugin locks up WordPress siteClosed   LayerSlider for WordPress   Updated December 11, 2022 at 6:13pm   3 Most recent comment from George K:Hello Steve,Please create me a demo site where I can check this issue and allow my IP address: 81.183.193.56 Chris Bradbury Animated tooltipsClosed   LayerSlider for jQuery   Updated December 11, 2022 at 6:11pm   11 Most recent comment from George K:Yes, solutions like this are very nice and clean. With JS, it would be more complicated. We are planning to add an extended layer actions functionality to a future version of the plugin. Marco google fontsClosed   LayerSlider for WordPress   Updated December 8, 2022 at 11:35pm   2 Most recent comment from John G:Hi Marco,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.You can disable Go ... Bruno Rony Can no longer save my workClosed   LayerSlider for WordPress   Updated December 7, 2022 at 6:52pm   3 Most recent comment from Bruno Rony:Hi John,Thank you so much for your help. You are absolutely right and after consulting with my server admin, he identified a size limit that affected Layerslider. So it is now fixed and I can enjoy th ... Emily Young 500 Internal Server Error on InstallClosed   LayerSlider for WordPress   Updated December 7, 2022 at 2:35pm   2 Most recent comment from John G:Hi Emily,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I'm sorry for the longer-than-usual response time, and I appreciate your patience while ... Phillip Bryan Mouse Triggers & Layer LinksClosed   LayerSlider for WordPress   Updated December 6, 2022 at 2:14pm   3 Most recent comment from Phillip Bryan:Thank you! F.-Michael Krause Adobe FontsClosed   LayerSlider for WordPress   Updated December 5, 2022 at 2:01pm   2 Most recent comment from John G:Hi Michael,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.LayerSlider does ... Mathieu layer Slider issueClosed   LayerSlider for WordPress   Updated December 5, 2022 at 12:23pm   2 Most recent comment from George K:Hi Mathieu,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.As I can see, ... Anton Where is the manager?Closed   LayerSlider for jQuery   Updated December 5, 2022 at 11:56am   2 Most recent comment from George K:Hello Anton,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately ... Evelyne Charlopeau Plugin updateClosed   LayerSlider for WordPress   Updated December 1, 2022 at 6:36pm   2 Most recent comment from John G:Hi Evelyne,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.I've just replied to your email. For reference, here's what I've said:"I ...