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Public Tickets

Robin Hynds License key is not recognizedClosed   LayerSlider for WordPress   Updated October 17, 2022 at 12:41pm   2 Most recent comment from John G:Hi Robin, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.I'm sorry to ... Tony Samatas LayersliderClosed   LayerSlider for WordPress   Updated October 17, 2022 at 12:34pm   8 Most recent comment from George K:Thank you for your reply. Robin Hynds WP does not recognize my activation keyClosed   LayerSlider for WordPress   Updated October 15, 2022 at 10:10pm   1 Most recent comment from Robin Hynds:WP does not recognize my activation key Jürgen Trütner Update with new license des not workClosed   LayerSlider for WordPress   Updated October 14, 2022 at 2:22pm   6 Most recent comment from John G:Hi Jürgen,As mentioned earlier, this must be a server configuration issue if the problem persists. System Status was also able to detect this, so there must be something that the web hosting company ... stephen on loadClosed   LayerSlider for WordPress   Updated October 13, 2022 at 3:01pm   4 Most recent comment from John G:The plugin you're using likely checks the viewing device and acts accordingly. For example, some plugins count mouse movement as an interaction, but you don't have a mouse cursor on mobile d ... Andreas Focke Creating a static LayerClosed   LayerSlider for WordPress   Updated October 13, 2022 at 1:24pm   3 Most recent comment from Andreas Focke:Works great! Thanks!!! Henrik Dam GoogelClosed   LayerSlider for WordPress   Updated October 13, 2022 at 11:53am   4 Most recent comment from John G:Thank you for the feedback. I'm glad you could solve the problem. Michael How do I change the front page image?Closed   LayerSlider for WordPress   Updated October 11, 2022 at 3:26pm   4 Most recent comment from John G:Hi Michael,I'm John taking over this ticket from George.This error message is coming from WordPress itself, and it's not related to LayerSlider. We're using WordPress' native Media ... Sven Kolberg Registration errorClosed   LayerSlider for WordPress   Updated October 10, 2022 at 11:55am   2 Most recent comment from John G:Hi Sven,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. Problems like th ... Mike ColumnsClosed   LayerSlider for WordPress   Updated October 10, 2022 at 10:50am   4 Most recent comment from George K:Hello Randy, You can add more slides easily by clicking on the Slides List and choose Add New. But you should know that the current version of LayerSlider you cannot change slides by scrolling down - ... ra Manual template importClosed   LayerSlider for WordPress   Updated October 5, 2022 at 12:55pm   2 Most recent comment from John G:Hi Raul,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.There are many thi ... Zoey Platt Images are added to sliders automatically every time we upload an image elsewhereClosed   LayerSlider for WordPress   Updated October 4, 2022 at 11:43am   2 Most recent comment from George K:Hello Zoey, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I've c ... drpc Cant install the plugin againClosed   LayerSlider for WordPress   Updated October 1, 2022 at 4:37pm   4 Most recent comment from John G:I'm not sure what the issue can be. We've never encountered such an issue, and nobody else reported anything similar. If you can provide us with temporary WP admin access, we can log in to ... James Heartney Layerslider is causing a Google Mobile Usability errorClosed   LayerSlider for WordPress   Updated October 1, 2022 at 3:46pm   4 Most recent comment from John G:Your page rank is calculated from an endless list of different factors. There's no perfect score, and it's impossible to max these out. The usability score is just one of many, and it proba ... Mateusz License Key doesn't work on WordpressClosed   LayerSlider for WordPress   Updated September 30, 2022 at 9:28pm   2 Most recent comment from John G:Hi Mateusz,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Our server had ...