Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Phillip Bryan Transition PresetsClosed   LayerSlider for WordPress   Updated November 18, 2022 at 2:04pm   3 Most recent comment from Phillip Bryan:Thank you!   Salvatore Parallax Effect screws up Poisition of ContentClosed   LayerSlider for WordPress   Updated November 18, 2022 at 1:58pm   3 Most recent comment from George K:Hello Salvatore,Thank you for your feedback. Phillip Bryan DocumentationClosed   LayerSlider for WordPress   Updated November 18, 2022 at 1:56pm   2 Most recent comment from George K:Hello Phillip, Unfortunately, currently we don't have a documentation for how to use effects. We know, that we are in debt to the users with tutorial videos.We will make them along with blog post ... Ingo Wolfmayr Loop multiple layersClosed   LayerSlider for jQuery   Updated November 18, 2022 at 1:42pm   2 Most recent comment from George K:Hello Ingo, If you have only one slide in your slider, you can loop through multiple layers by the following way:Select all layers except the one you would like to loop and set their "Keep this layer ... Stanko Update Problem + language problemClosed   LayerSlider for WordPress   Updated November 15, 2022 at 2:24pm   8 Most recent comment from Stanko:thank you so much - I will try this soonbest regardsStanko Chris Barrios Contact Form in LayersliderClosed   LayerSlider for WordPress   Updated November 15, 2022 at 2:02pm   2 Most recent comment from John G:Hi Chris,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.To use shortcodes ... stylusdesign Rotation, guidlinesClosed   LayerSlider for WordPress   Updated November 15, 2022 at 1:18pm   9 Most recent comment from George K:Have a nice day. Thabo layer Slider not showing background imageClosed   LayerSlider for WordPress   Updated November 14, 2022 at 1:23pm   2 Most recent comment from George K:Hello Thabo,Please disable the lazy image preloader feature of Jetpack - unfortunately it is interfering with LayerSlider's built-in image preloader feature. We will try to find a solution for th ... Ashton Williams editing a imported templateClosed   LayerSlider for WordPress   Updated November 14, 2022 at 1:21pm   12 Most recent comment from John G:I'm not exactly sure what you mean. That template already uses a crossfade effect on the images. You can have a different transition between each slide or select multiple ones, and LayerSlider wi ... Sohail Nazir not saving or publishingClosed   LayerSlider for WordPress   Updated November 14, 2022 at 1:20pm   3 Most recent comment from George K:Hello,Thank you for the feedback. Please let me know is this issue is happening again. Ben Bunch Slide not showing on mobile viewClosed   LayerSlider for WordPress   Updated November 13, 2022 at 3:35pm   2 Most recent comment from George K:Hello Ben,As I can see, you have a row container element (which is a parent element of the slider) in your page builder which is invisible on mobile devices. Please, set the mobile visibility for tha ... Alessandro Zucchi POPUP REPEAT CONTROLClosed   LayerSlider for WordPress   Updated November 10, 2022 at 1:12pm   2 Most recent comment from John G:Hi Alessandro,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.These issues are usually caused by caching and site optimization plugins. Since these solu ... stylusdesign Transparent video importClosed   LayerSlider for WordPress   Updated November 10, 2022 at 12:41pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately, I do ... Timothy R Simmons Responsive tutorialClosed   LayerSlider for WordPress   Updated November 9, 2022 at 1:45pm   3 Most recent comment from Timothy R Simmons:I'm use to Elementor, and it will do both methods. It's rare that I hide elements, but I know how. Thanks! Alessandro Zucchi Countdown timerClosed   LayerSlider for WordPress   Updated November 9, 2022 at 7:10am   4 Most recent comment from George K:Thank you for your feedback. We will make this easier in the future. ;-)