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Public Tickets

Sohail Nazir not saving or publishingClosed   LayerSlider for WordPress   Updated November 14, 2022 at 1:20pm   3 Most recent comment from George K:Hello,Thank you for the feedback. Please let me know is this issue is happening again. Ben Bunch Slide not showing on mobile viewClosed   LayerSlider for WordPress   Updated November 13, 2022 at 3:35pm   2 Most recent comment from George K:Hello Ben,As I can see, you have a row container element (which is a parent element of the slider) in your page builder which is invisible on mobile devices. Please, set the mobile visibility for tha ... Alessandro Zucchi POPUP REPEAT CONTROLClosed   LayerSlider for WordPress   Updated November 10, 2022 at 1:12pm   2 Most recent comment from John G:Hi Alessandro,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.These issues are usually caused by caching and site optimization plugins. Since these solu ... stylusdesign Transparent video importClosed   LayerSlider for WordPress   Updated November 10, 2022 at 12:41pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Unfortunately, I do ... Timothy R Simmons Responsive tutorialClosed   LayerSlider for WordPress   Updated November 9, 2022 at 1:45pm   3 Most recent comment from Timothy R Simmons:I'm use to Elementor, and it will do both methods. It's rare that I hide elements, but I know how. Thanks! Alessandro Zucchi Countdown timerClosed   LayerSlider for WordPress   Updated November 9, 2022 at 7:10am   4 Most recent comment from George K:Thank you for your feedback. We will make this easier in the future. ;-) Teresa R Smith Admin FunctionalityClosed   LayerSlider for WordPress   Updated November 9, 2022 at 7:04am   5 Most recent comment from George K:Thank you for your feedback. Spydervenom44 Responsive SizingClosed   LayerSlider for WordPress   Updated November 9, 2022 at 6:50am   7 Most recent comment from Spydervenom44:This works well... Thank you! Markus Baumert Pop up scroll barClosed   LayerSlider for WordPress   Updated November 8, 2022 at 12:26pm   2 Most recent comment from George K:Hello Markus,Unfortunately, with the current version of LayerSlider you cannot achieve this. Mike Changing Shortcode NumbersClosed   LayerSlider for WordPress   Updated November 4, 2022 at 7:48pm   5 Most recent comment from Mike:Thanks John, we'll look into alias' once we get everything reset in the pages. Ivan Stachoulenok HTML Layer and Formidable formClosed   LayerSlider for WordPress   Updated November 3, 2022 at 8:16pm   2 Most recent comment from John G:Hi Ivan,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Shortcodes should be pasted into an HTML layer's content field. Please note that shortcod ... Laura Gauthier layer setting not workingClosed   LayerSlider for WordPress   Updated November 3, 2022 at 8:07pm   2 Most recent comment from John G:Hi Laura,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Please ensure that your layers have an Ending Transition so they can move out of the scene on ... Ingo Wolfmayr Version 7.5.3Closed   LayerSlider for jQuery   Updated November 3, 2022 at 8:01pm   2 Most recent comment from John G:Hi Ingo,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.Thank you for letti ... Carlos Play by scrollClosed   LayerSlider for WordPress   Updated November 3, 2022 at 4:10pm   5 Most recent comment from John G:The Play By Scroll feature is not supported in that layout type since a Popup is a floating window above your page that sticks to its place and you cannot scroll it along with the page. Most scroll-r ... United Paradise Websites are down and cant access client areaClosed   LayerSlider for WordPress   Updated November 3, 2022 at 1:49pm   2 Most recent comment from John G:Hello,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working toward your ticket.This was an issue in ...