Okay
  Public Ticket #3224802
Slide thumbnail can't save
Closed

Comments

  • Jim Duffield started the conversation

    I get the error "Upload error. Please verify that the uploaded items have the correct file extension and they are supported by WordPress. Your server thrown the following error: SyntaxError: Unexpected token '<', "

    Therefore on the main screen it says "No Preview" for the project on the main page.

  •  111
    George replied

    Hello Jim,

    Thank you for getting in touch with us. My name is George and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.

    Could you, please upload the file here as an attachment which you are trying to upload as a thumbnail? I would like to check it. Maybe there is a problem with that file.

    Best Regards,
    George | Kreatura Dev Team