Public Ticket #3227954
Pop Up doesn't show


  • Jasper started the conversation


    i want to show a pop up on my website but it doesn't show automatically.

    The launch trigger is set to: Open automatically after 0 seconds and Target Pages is set to all Pages.

    I use the Enfold Theme, if this is important.

    Any solutions?

    Best regards


  • Jasper replied

    Problem solved.

    I installed the purchased plugin version and now it works fine.

    So, if you use enfold with the bundled Layerslider version maybe pop ups won't work properly because of any missing settings or scripts?

  •  111
    George replied

    Hello Jasper,

    Thank you for your feedback.

    Enfold is embedding LayerSlider in a non-conventional way and this can cause issues like this. Disabling the bundled version and using ours usually solves these issues.

    Best Regards,
    George | Kreatura Dev Team