On some operating systems (especially macOS), ZIP files can be automatically extracted right after downloading, so it may look like you only received a folder.
In that case, the original ZIP file is usually still in your Downloads folder (next to the extracted folder), or it may have been moved to the Trash/Bin after extraction. Please check those locations.
the download is not a zip file. how can i get it? the download is just a folder. but there is not also a zip file inside.
Hi Oliver,
On some operating systems (especially macOS), ZIP files can be automatically extracted right after downloading, so it may look like you only received a folder.
In that case, the original ZIP file is usually still in your Downloads folder (next to the extracted folder), or it may have been moved to the Trash/Bin after extraction. Please check those locations.
Best Regards,
George | Kreatura Dev Team
thank you.it was in the trash