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Public Tickets

Shayne CodeCanyon License ImportClosed   LayerSlider for WordPress   Updated December 1, 2020 at 12:29pm   4 Most recent comment from Kreatura Support:Hello Shayne,Thank you for your answer!We are very sorry you are having difficulties. So far, our other clients have not reported such an error, and we have directly tested whether the import feature ... Mark Pavia Can you mask a text layer?Closed   LayerSlider for WordPress   Updated November 30, 2020 at 2:57pm   6 Most recent comment from Kreatura Support:Hello Mark,Thank you!You should check this video about how to mask a layer with opening transition:https://www.loom.com/share/bdcf95d70986479d8ec310b5bc7d8cb5 DENIS WILLIAN DE CASTRO SANTOS Help to sliderClosed   LayerSlider for WordPress   Updated November 30, 2020 at 1:39pm   1 Most recent comment from DENIS WILLIAN DE CASTRO SANTOS:I need help with nature-slider-pack, after importing the templete, I saw that it carries a slider group, inside it has Nature Slider 2 - Gallery Open that should be called Nature Slider 5 - Gallery. I ... Mark Pavia Slide delay before switching to next slideClosed   LayerSlider for WordPress   Updated November 30, 2020 at 12:45pm   4 Most recent comment from Kreatura Support:Thank you for your feedback! fischer Shapes in LayerSliderClosed   LayerSlider for WordPress   Updated November 30, 2020 at 12:44pm   4 Most recent comment from Kreatura Support:Hello Fischer,Thank you for the answer!We are planning to release new layer types in the future and a lot of improvements are coming that affect both the operation and the editor. Donald Wecklein Webshopworks plugin missing Black Friday#10Closed   LayerSlider for WordPress   Updated November 30, 2020 at 10:07am   2 Most recent comment from Kreatura Support:Hello Donald,Thank you for getting in touch with us!Firstly, you should create a new slider. In the slider settings / layout tab, you should select the popup type to your slider. After that, you can ... Michael Carr version update processClosed   LayerSlider for WordPress   Updated November 26, 2020 at 7:58am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!Our plugin is backward compatible and we store the sliders in the database, so you will not lost them after a manually update. You should check thi ... christian hoffmann API questionClosed   LayerSlider for WordPress   Updated November 25, 2020 at 3:35pm   2 Most recent comment from Kreatura Support:Hello Christian,Thank you for getting in touch with us!All transitions of the layers within one slide are in one timeline, the exception is the infinite loop only. Unfortunately you can't access ... Manuel Schöttle Images are not displayedClosed   LayerSlider for WordPress   Updated November 25, 2020 at 8:19am   3 Most recent comment from Kreatura Support:Hello Manuel,Thank you for your feedback!I'm glad that you have managed to solve this issue. Robert Komorous-King Slides are freezing in ChromeClosed   LayerSlider for WordPress   Updated November 24, 2020 at 1:50pm   2 Most recent comment from Kreatura Support:Hello Robert,Thank you for getting in touch with us!Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to on ... Leigh Rogers Layout and formattingClosed   LayerSlider for WordPress   Updated November 24, 2020 at 10:16am   2 Most recent comment from Kreatura Support:Hello Leigh,Thank you for getting in touch with us!1. Yes, the hide over and under option is what you need. You should set the desktop slider to hide under 768px, the mobile one hide over to 768px.2. ... Ruth not working on mobileClosed   LayerSlider for WordPress   Updated November 23, 2020 at 11:56am   2 Most recent comment from Kreatura Support:Hello Ruth,Thank you for your feedback!If you have any other question, feel free to ask. Marc Pearce Activating plugin cause site to break...Closed   LayerSlider for WordPress   Updated November 20, 2020 at 10:13am   2 Most recent comment from Kreatura Support:Hello Marc,Thank you for getting in touch with us!With these symptoms, it's highly likely that there is a PHP error on your site. Knowing the exact error message can be extremely useful to unders ... Die Internette, Vera Hartner No Overview for Licenses & SitesClosed   LayerSlider for WordPress   Updated November 16, 2020 at 2:22pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!As I see you purchased the license with this email address: [email protected] should try to login with that email and check the licenses tab again ... Andreas CookiesClosed   LayerSlider for WordPress   Updated November 16, 2020 at 12:25pm   2 Most recent comment from Kreatura Support:Hello Andreas,Thank you for getting in touch with us!Unfortunately, we cannot solve this problem because there is no universal solution on our part. There are thousands of different GDPR cookie soluti ...