Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Open Tech How to style for mobileClosed   LayerSlider for WordPress   Updated August 27, 2020 at 8:26am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us!In the layer style settings, there is an option to add the min. mobile font size. There is two other option to create mobile sliders: Since version 6 of L ... Mike Fields Broken Layer SliderClosed   LayerSlider for WordPress   Updated August 25, 2020 at 10:27am   7 Most recent comment from Kreatura Support:Hello Mike, As I see you solve the issue on this page: https://mikefieldsbronzes.com/proposals/ If I disable the youtube api loading in your plugin, then it doesn't crash LayerSliders with embed ... Paolo Slider button not working on mobileClosed   LayerSlider for WordPress   Updated August 25, 2020 at 7:11am   6 Most recent comment from Kreatura Support:You are welcome! werner destrijcker Not possible to activate pluginClosed   LayerSlider for WordPress   Updated August 24, 2020 at 11:50am   6 Most recent comment from Kreatura Support:Hello,Thank you for the screenshot! Unfortunately, there is no error.In almost all cases it's a server configuration issue that only your web hosting company can help solving. It worth to also co ... Stéphane prview sliderClosed   LayerSlider for WordPress   Updated August 24, 2020 at 8:27am   2 Most recent comment from Kreatura Support:Hello Stéphane,Thank you for getting in touch with us!You can check the preview in the editor if you hit the space button.Other option is that if you add it to a page and you can check the preview of ... Melissa Lawrence Move mute button on full screen video background to different cornerClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:25am   2 Most recent comment from Kreatura Support:Hello Melissa,Thank you for getting in touch with us!You can modify the position of the mute button with custom CSS. You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-medi ... Melissa Lawrence Video mute not disabledClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:24am   4 Most recent comment from Kreatura Support:Hello Melissa, You can modify the position of the mute button with custom CSS.You can write it to LayerSlider WP -> Options -> CSS Editor. For example: .ls-media-unmute {    top: auto;    bo ... claudia arkush can't center verticallyClosed   LayerSlider for WordPress   Updated August 21, 2020 at 7:05am   9 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! MARTA AVANZI Updateds don't workClosed   LayerSlider for WordPress   Updated August 19, 2020 at 7:04am   2 Most recent comment from Kreatura Support:Hello Marta, Thank you for getting in touch with us!What's the problem with the updates? I checked your website and LayerSlider works properly.As I see in our system, you tried to activate this ... thegreensurfer unmute/mute buttonClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Jacob,Thank you for getting in touch with us!Unfortunately, it is not possible with the current settings of LayerSlider.If you disable the Slider settings / Video / Remember unmute state and set ... Maja Novosel LayerSlider not working/not shown on pageClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:02pm   2 Most recent comment from Kreatura Support:Hello Maja,Thank you for getting in touch with us!As I see, there is a javascript issue on your site which is not related to LayerSlider, but it can cause problems with the initialization. Could you p ... Nick Ezzo Mac OS and Safari compatabiltyClosed   LayerSlider for WordPress   Updated August 17, 2020 at 7:27pm   5 Most recent comment from George K:Thank you for your feedback! Have a nice day ;-) lishay refundClosed   LayerSlider for WordPress   Updated August 17, 2020 at 2:12pm   2 Most recent comment from John G:Hi Lishay,I'm very sorry to hear that you're having difficulties with LayerSlider.Our records show that you've already downloaded, installed and used your purchase code to activate the ... MARTA AVANZI my license doesn't workClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:06pm   2 Most recent comment from George K:Dear MARTA AVANZI,Your license key is working as I see and the site www.vetexotic.it is activated with your license already.Please note, that you can use LayerSlider only on one website with a singl ... Rodrigo Castillo Bonner Audio Mute Disabled not workingClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:03pm   5 Most recent comment from John G:Hi Adam,If you select to play unmuted with autoplay, then this can happen in any browser nowadays. Please make sure to not force sound with autoplay, then LayerSlider should handle it automatically b ...