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Public Tickets

thegreensurfer unmute/mute buttonClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:10pm   2 Most recent comment from Kreatura Support:Hello Jacob,Thank you for getting in touch with us!Unfortunately, it is not possible with the current settings of LayerSlider.If you disable the Slider settings / Video / Remember unmute state and set ... Maja Novosel LayerSlider not working/not shown on pageClosed   LayerSlider for WordPress   Updated August 18, 2020 at 12:02pm   2 Most recent comment from Kreatura Support:Hello Maja,Thank you for getting in touch with us!As I see, there is a javascript issue on your site which is not related to LayerSlider, but it can cause problems with the initialization. Could you p ... Nick Ezzo Mac OS and Safari compatabiltyClosed   LayerSlider for WordPress   Updated August 17, 2020 at 7:27pm   5 Most recent comment from George K:Thank you for your feedback! Have a nice day ;-) lishay refundClosed   LayerSlider for WordPress   Updated August 17, 2020 at 2:12pm   2 Most recent comment from John G:Hi Lishay,I'm very sorry to hear that you're having difficulties with LayerSlider.Our records show that you've already downloaded, installed and used your purchase code to activate the ... MARTA AVANZI my license doesn't workClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:06pm   2 Most recent comment from George K:Dear MARTA AVANZI,Your license key is working as I see and the site www.vetexotic.it is activated with your license already.Please note, that you can use LayerSlider only on one website with a singl ... Rodrigo Castillo Bonner Audio Mute Disabled not workingClosed   LayerSlider for WordPress   Updated August 17, 2020 at 1:03pm   5 Most recent comment from John G:Hi Adam,If you select to play unmuted with autoplay, then this can happen in any browser nowadays. Please make sure to not force sound with autoplay, then LayerSlider should handle it automatically b ... Hans Bik layer slider not showing up anymoreClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:58pm   6 Most recent comment from George K:Dear Maja Blauw,Thank you for your feedback! Brian Caskey crashed web siteClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:47pm   2 Most recent comment from John G:Hi Brian,It seems that your database wasn't updated properly. This should have happened automatically in the background, but you can force the update manually as well. Please navigate to LayerS ... Scott T Rogers Sliders not working on my siteClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:36pm   2 Most recent comment from George K:Dear Scott T Rogers,Thank you for writing us!It seems like there is a JavaScript error on your website, which can break other scripts like for example LayerSlider. RL Howard Cannot activateClosed   LayerSlider for WordPress   Updated August 17, 2020 at 12:33pm   6 Most recent comment from John G:Hi Anna, It's likely something that the theme author can fix on their end. Usually the issue is that they load scripts and stylesheets globally. It can lead to certain issues when these assets ar ... Alan Shaw ActivationClosed   LayerSlider for WordPress   Updated August 14, 2020 at 1:55pm   4 Most recent comment from Kreatura Support:You are welcome!If you will have any question in the future, feel free to contact us. L'Oreal Layerslider PublishingClosed   LayerSlider for WordPress   Updated August 14, 2020 at 7:42am   5 Most recent comment from Kreatura Support:Hello,Thank you for your feedback!I checked your site and as I see now the slider is visible.If it is not the slider which you would like to show, then please send me a wordpress admin temporary to yo ... Paul How to Use a Website SliderClosed   LayerSlider for WordPress   Updated August 14, 2020 at 7:15am   3 Most recent comment from Kreatura Support:Hello Paul,I'm glad that you have figured it out. If you will have any question, feel free to ask. LAUREN TAYLOR activationClosed   LayerSlider for WordPress   Updated August 13, 2020 at 2:14pm   8 Most recent comment from Kreatura Support:Hello Lauren,Thank you for the answer!We can't see any error messages that would help us resolving this issue. Only the web hosting company has the tools to locate the issue and make the necessar ... Sam Chandler Wordpress 5.5Closed   LayerSlider for WordPress   Updated August 13, 2020 at 12:46pm   4 Most recent comment from Kreatura Support:Hello Sam,Thank you for your feedback!I'm glad that it solve your problem. If you will have any other question, feel free to ask.