Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Phong How to move a layer to down or up in Editing SliderClosed   LayerSlider for WordPress   Updated September 14, 2020 at 8:03am   2 Most recent comment from Kreatura Support:Hello Phong,Thank you for getting in touch with us!You can drag and drop the layers in the editor. Please check the attached video:https://www.loom.com/share/4d4bfdeb3ded4b4e9ae73630e7255452 Fredrik Layerslide does not show content on Chrome/OperaClosed   LayerSlider for WordPress   Updated September 10, 2020 at 10:32am   6 Most recent comment from Kreatura Support:Hello Fredrik,Thank you for your feedback!I tried to login your site but Jetpack has locked your site's login page and it requests an email address.Please show me an example page where you try to ... Luc Arrow color and choiceClosed   LayerSlider for WordPress   Updated September 9, 2020 at 1:33pm   4 Most recent comment from Kreatura Support:You are welcome!  Stephen Peacock Sliders Not DisplayingClosed   LayerSlider for WordPress   Updated September 7, 2020 at 7:33am   4 Most recent comment from Kreatura Support:You are welcome! serenella navigation thumbnailClosed   LayerSlider for WordPress   Updated September 4, 2020 at 11:40am   11 Most recent comment from Kreatura Support:Hello Serenella,Thank you for the answer!Layer Slider does not include the newsletter and contact form function from the server side. However, it is possible to add 3rd party plugins to your slider  ... Yosi Krivo popup coockieClosed   LayerSlider for WordPress   Updated September 4, 2020 at 7:42am   2 Most recent comment from Kreatura Support:Hello Yosi,Thank you for getting in touch with us!You should check this link in our documentation about how to set the transitions for the layers.https://layerslider.kreaturamedia.com/documentation/#b ... Paul KWON 404. Page not foundClosed   LayerSlider for WordPress   Updated September 4, 2020 at 7:27am   3 Most recent comment from Kreatura Support:Hello Paul, Thank you for getting in touch with us!I checked your homepage and as I see the slider is visible. Did you solve this issue?However this error message is not related to our plugin, the pro ... Bryant Medina cannot save any changesClosed   LayerSlider for WordPress   Updated September 3, 2020 at 1:33pm   4 Most recent comment from Kreatura Support:Thank you for your feedback!If you will have any other question, feel free to ask. Bill Mitchell Need automated tabs.Closed   LayerSlider for WordPress   Updated September 3, 2020 at 1:33pm   4 Most recent comment from Kreatura Support:Hello Bill,Thank you for your feedback!Currently it is not possible to achieve this feature with the thumbnail navigation.I forwarded your idea to the developers and we will consider to add this featu ... Bill Mitchell Go to a post when a slide advancesClosed   LayerSlider for WordPress   Updated September 3, 2020 at 12:52pm   4 Most recent comment from Kreatura Support:Hello Bill,Thank you for the answer.You should write a javascript code to the event callbacks / slide chang events / slideChangeDidComplete function to redirect the user to the actual slide url. You ... Debbie Miller Site not rendering below headerClosed   LayerSlider for WordPress   Updated September 3, 2020 at 10:49am   2 Most recent comment from Kreatura Support:Hello Debbie,Thank you for getting in touch with us!I checked your screenshot and these issues in the code are related to the theme bundled version of the LayerSlider. You should remove it from Enfo ... Ashleigh Tabisher Broken slider on siteClosed   LayerSlider for WordPress   Updated September 1, 2020 at 6:17am   2 Most recent comment from Kreatura Support:Hello Ashleigh,Thank you for getting in touch with us!As I see you use on outdated version of the plugin. Please update it to the latest version which is the 6.11.2.I suggest you to try the manually ... Samuel E Bonet Image loading issues on sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:16am   2 Most recent comment from Kreatura Support:Hello Samuel,Thank you for getting in touch with us!Which mobile device and browser do you use for testing? I couldn't reproduce the issue.Could you please send me a video or some screenshot abou ... Jelle Loosman I want to loop my sliderClosed   LayerSlider for WordPress   Updated August 31, 2020 at 9:00am   4 Most recent comment from Kreatura Support:Hello Jelle,Loop is refer to the "cycle" function in that case. It used to be called that and we didn’t rewrite it there yet.If you will have any other question, feel free to ask. Oz Website slider templateClosed   LayerSlider for WordPress   Updated August 27, 2020 at 1:25pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!We positioned the sliders with bootstrap in our theme. If you are not familiar with coding, then the easiest way if you use a page builder to achieve the s ...