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  Public Ticket #2590014
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Comments

  • John started the conversation
    November 3, 2020 at 9:28pm

    I have been using the theme, which was bundled in my betheme site. I bought a new license today so that I can upgrade it in the theme. When trying to install, I am getting an error: The package could not be installed. 

    Attached files:  Error.jpg

  • John replied
    November 3, 2020 at 9:43pm

    I figured it out. Had to unzip the file to find the installable zip folder.  JS

  •  116
    Kristof replied
    November 4, 2020 at 8:31am

    Hello John,

    Thank you for your feedback!
    If you have any other question, feel free to ask.

    Best Regards,
    Kristof Molnar | Kreatura Support Team