Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Paul Daly Adding New Layer SliderClosed   LayerSlider for WordPress   Updated September 29, 2020 at 12:07pm   9 Most recent comment from Kreatura Support:Hello Paul,Thank you for your feedback!I'm glad that you have managed to solve this issue. Franz Marxer register 3 or 4 licencesClosed   LayerSlider for WordPress   Updated September 29, 2020 at 10:14am   2 Most recent comment from Kreatura Support:Hello Franz,Thank you for getting in touch with us!As I see in our system, you have 2 orders:- 3 LayerSlider for WordPress Professional- 3 LayerSlider for WordPress ProfessionalYou should login to yo ... Brian Sikorski Can't get custom font to show, what am I doing wrong?Closed   LayerSlider for WordPress   Updated September 28, 2020 at 11:06am   6 Most recent comment from Kreatura Support:You are welcome!  Reg refundClosed   LayerSlider for WordPress   Updated September 28, 2020 at 7:26am   5 Most recent comment from Kreatura Support:You are welcome! petra stoel I bought and installed the new version in my theme. but is till get an errorClosed   LayerSlider for WordPress   Updated September 28, 2020 at 7:26am   2 Most recent comment from Kreatura Support:Hello Petra,Thank you for getting in touch with us!Could you please send me a link where I can check the slider and the problem with it? I didn't find it in the homepage.  This error message is ... Phong TRANSFER templates to other sitesClosed   LayerSlider for WordPress   Updated September 23, 2020 at 9:50am   2 Most recent comment from Kreatura Support:Hello Phong,Thank you for getting in touch with us!Here is a link to our documentation page about how to export sliders:https://layerslider.kreaturamedia.com/documentation/#export-slidersPlease check ... Caspar de Roij Controlling CSS properties/layout on mobileClosed   LayerSlider for WordPress   Updated September 23, 2020 at 7:31am   4 Most recent comment from Kreatura Support:You are welcome! Jia Cheng How to create neon flickering effect?Closed   LayerSlider for WordPress   Updated September 22, 2020 at 1:56pm   2 Most recent comment from Kreatura Support:Hello Jia,Thank you for getting in touch with us!You should try to set a loop or middle transition for the text layer to achieve neon effect, following these instructions:- count to infinite- yoyo ena ... Justin Boumstein Plugin not activatedClosed   LayerSlider for WordPress   Updated September 20, 2020 at 6:23pm   4 Most recent comment from George K:Thank you for your feedback! Rachael Hamilton Firefox issues / first load issuesClosed   LayerSlider for WordPress   Updated September 18, 2020 at 2:14pm   6 Most recent comment from George K:Hello Rachel,With more investigation I found that some css codes in the https://iamrachael.co.uk/wp-content/themes/twentyseventeen/style.css are making the trouble. I think that this is a Firefox-on ... Christian Trahan Layer slider images not displaying.Closed   LayerSlider for WordPress   Updated September 17, 2020 at 7:48am   4 Most recent comment from George K:Thank you for your feedback. Christian Trahan Layer slider canvas size adjustment.Closed   LayerSlider for WordPress   Updated September 15, 2020 at 11:30pm   3 Most recent comment from Christian Trahan:Thanks Kristof. That helped and I got it working OK now. Sabrina Add Typekit fontClosed   LayerSlider for WordPress   Updated September 15, 2020 at 12:04pm   2 Most recent comment from John G:Dear Sabrina,LayerSlider does not currently have a built-in feature to include TypeKit fonts. However, you can still use TypeKit fonts in your sliders if you have a 3rd party plugin or other solution ... Phong Insert a mp4 video linkClosed   LayerSlider for WordPress   Updated September 15, 2020 at 10:56am   2 Most recent comment from George K:Hello Phong,1. Add new video / audio layer2. close the window (without selecting anything)3. Paste the following code into the textarea with the "paste embed code here" text: william brijaldo code approvalClosed   LayerSlider for WordPress   Updated September 14, 2020 at 8:13am   2 Most recent comment from Kreatura Support:Hello William,Thank you for contacting with us!To fight against piracy and other forms of misuse, our systems are monitoring for suspicious activities. When our systems detect such activities associat ...