Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Panagiotis Karageorgos Array and string offset access syntax with curly braces is deprecatedClosed   LayerSlider for WordPress   Updated August 12, 2020 at 10:18am   2 Most recent comment from Kreatura Support:Hello Panagiotis,Thank you for contacting with us!As I see you use the Enfold theme, which have a theme bundled version of the plugin.Go to Enfold > Layout Builder > Integrated (Bundled) LayerSlider ... Shane Rees Slider not showingClosed   LayerSlider for WordPress   Updated August 12, 2020 at 8:02am   7 Most recent comment from Kreatura Support:You are welcome! Kate Perrett Layer slider displaying on front end after WP updateClosed   LayerSlider for WordPress   Updated August 12, 2020 at 7:20am   2 Most recent comment from Kreatura Support:Hello Kate,Thank you for getting in touch with us!There is no compatibility issue with the WP Contact Form 7 plugin. Probably, there was a javascript issue which was related to the Contact Form and it ... Carlos Cardozo Not working with Polylang/ string translationsClosed   LayerSlider for WordPress   Updated August 12, 2020 at 6:52am   8 Most recent comment from Kreatura Support:You are welcome! Sam Chandler 6.10.2 installed. Update to 6.11.2Closed   LayerSlider for WordPress   Updated August 11, 2020 at 6:40am   4 Most recent comment from Kreatura Support:You are welcome! Renee Plugin update failedClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:22am   2 Most recent comment from Kreatura Support:Hello Renee,Thank you for getting in touch with us!What was the problem with the update? Could you please send me a screenshot about the issue and your LayerSlider WP -> Options -> System Status tab? ... Thom Barath Page speed issuesClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:21am   7 Most recent comment from Kreatura Support:Hello Thom,Thank you for your answer!You should enable the include scripts in the footer, conditional script loading and use slider markup caching option under Layerslider -> options -> advanced tab. ... Eren Atik Payment and invoiceClosed   LayerSlider for WordPress   Updated August 5, 2020 at 1:22pm   2 Most recent comment from Kreatura Support:Hello Eren,Thank you for getting in touch with us!Here is a link to your invoice:https://kreatura.onfastspring.com/account/order/KREATURA200728-4775-29144/invoiceYou can check it and manage your licen ... Andrew Paterson Issues with Layer slider > revealing and hiding scroll bar on animationClosed   LayerSlider for WordPress   Updated August 5, 2020 at 9:11am   17 Most recent comment from Kreatura Support:Hello Andrew,Thank you for your answer.If you will have any other question, feel free to ask. JIN-SEONG PARK LICENSE addClosed   LayerSlider for WordPress   Updated August 3, 2020 at 10:41am   2 Most recent comment from Kreatura Support:Hello Park,Thank you for getting in touch with us!We don't provide unlimited license. As I see in our system, you purchased the LayerSlider with In-Stock License, which is recommended for theme ... Paul Element PositioningClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:28am   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for contacting with us!It is possible to modify the icons position, it based on the skin which you selected.The LayerSlider WP skin editor offers you a graphical way on your WP ad ... Brent Meacham Rename sliderClosed   LayerSlider for WordPress   Updated August 3, 2020 at 6:17am   3 Most recent comment from Kreatura Support:Hello Brent,Thank you for getting in touch with us!If you will have any other question, feel free to ask. Michael Jones Can't Get Slider to CycleClosed   LayerSlider for WordPress   Updated July 31, 2020 at 6:20am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!It is not possible to cycle a slider with one slide only. You should duplicate your first slide or create an empty slide and then the slideshow sh ... Piotr sliders not workingClosed   LayerSlider for WordPress   Updated July 30, 2020 at 10:52am   3 Most recent comment from Kreatura Support:Hello Piotr,Thank you for getting in touch with us!I'm glad that you have managed to solve the issue. If you will have any question, feel free to ask. Brent Meacham fontsClosed   LayerSlider for WordPress   Updated July 30, 2020 at 6:04am   2 Most recent comment from Kreatura Support:Hello Brent,Thank you for getting in touch with us!Here is a link in our documentation page about how to add google fonts:https://layerslider.kreaturamedia.com/documentation/#google-fontsIf it is ava ...