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Public Tickets

Elliott Benzle Scroll to playClosed   LayerSlider for WordPress   Updated November 12, 2020 at 8:51am   2 Most recent comment from Kreatura Support:Hello Elliott,Thank you for getting in touch with us!You can enable the play by scroll keyframe in the layer settings / transitions / other settings tab. Thung How to make layer fade in and out in middle transition for a period of timeClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:37am   3 Most recent comment from Kreatura Support:Hello Thung,Thank you for getting in touch with us!Could you please show me an example about what would you like to achieve with that layer? Jeff Frankel Controlling Font Attributes in LayersClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:35am   2 Most recent comment from Kreatura Support:Hello Jeff,Thank you for getting in touch with us!You can set the style for the text layers in the styles tab.You can read more about the settings in our documentation:https://layerslider.kreaturamedi ... Caroline Strand Help with Support/LicenseClosed   LayerSlider for WordPress   Updated November 10, 2020 at 2:54pm   4 Most recent comment from Kreatura Support:I'm glad that you have managed to solve this issue!  Shane Durrant Not savingClosed   LayerSlider for WordPress   Updated November 9, 2020 at 12:30pm   6 Most recent comment from Kreatura Support:Hello Shane,Thank you for the answer!In this case, this seems to be a web server configuration or limitation issue. Please enable the debug mode and check the PHP error logs too see what cause this p ... Katie Fowler Layerslider sliders not showing up in Cornerstone ElementClosed   LayerSlider for WordPress   Updated November 6, 2020 at 7:42am   2 Most recent comment from Kreatura Support:Hello Katie,Thank you for getting in touch with us!In this case, I suggest you to use an other publishing method to add LayerSlider to your page.You should check this link about them in our documenta ... John No valid plugins were found.Closed   LayerSlider for WordPress   Updated November 4, 2020 at 8:31am   3 Most recent comment from Kreatura Support:Hello John,Thank you for your feedback!If you have any other question, feel free to ask. Lars Aldman php errorsClosed   LayerSlider for WordPress   Updated November 3, 2020 at 12:45pm   2 Most recent comment from Kreatura Support:Hello Lars,Thank you for getting in touch with us!This is a PHP debug message for the developers which is related to PHP backward compatibility, it will not cause any issue on your website.We are pla ... Samuele Rodella excessy memory usageClosed   LayerSlider for WordPress   Updated November 3, 2020 at 8:33am   4 Most recent comment from Kreatura Support:Hello Samuele,Thank you for the answer! Unfortunately it doesn't help, it is just the phpinfo.You should check this link about how to find the PHP error logs on your server:https://docs.plesk.co ... Paul Teixeira RefundClosed   LayerSlider for WordPress   Updated November 2, 2020 at 2:25pm   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for getting in touch with us!We accepted your refund request, the amount will appear on your card in some workdays. Christopher Beachy Layerslider breaking pageClosed   LayerSlider for WordPress   Updated October 29, 2020 at 7:06am   5 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! CHARLIE FITHIAN Jquery Code when posting on facebookClosed   LayerSlider for WordPress   Updated October 27, 2020 at 7:25am   2 Most recent comment from Kreatura Support:Hello Charlie,Thank you for getting in touch with us!This issue is not related to LayerSlider. I checked the source code of your website and the problem is that, the og:description tag which Facebook ... C.W. Harris Findind an already open tiketClosed   LayerSlider for WordPress   Updated October 23, 2020 at 9:50pm   2 Most recent comment from C.W. Harris:I found the first ticket and started working on the situation there again. Please disregard this ticket/thread. Thank you!~CWH. Miguel Velasquez Wayar OverlapingClosed   LayerSlider for WordPress   Updated October 23, 2020 at 7:11am   4 Most recent comment from Kreatura Support:You are welcome! Brenae Seeking RefundClosed   LayerSlider for WordPress   Updated October 22, 2020 at 9:59pm   9 Most recent comment from Brenae Hord:I greatly appreciate the concern to help resolve our problem, but it may have been more efficient to know that a refund and a solution to the issue weren't possible when I initially asked. Thank ...