Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

John The slider does not appear on the page that is blankClosed   LayerSlider for WordPress   Updated October 12, 2020 at 7:59am   9 Most recent comment from Kreatura Support:You are welcome! Claudiu I can't set it to open only once for every new visitorClosed   LayerSlider for WordPress   Updated October 9, 2020 at 10:46am   17 Most recent comment from Kreatura Support:You are welcome! antony adding links to slides.Closed   LayerSlider for WordPress   Updated October 9, 2020 at 9:12am   4 Most recent comment from Kreatura Support:You are welcome! Carlton Clarke Login Details Not Received To Create AccountClosed   LayerSlider for WordPress   Updated October 7, 2020 at 12:25pm   11 Most recent comment from Kreatura Support:Hello Carlton,Thank you for your feedback!I'm glad that you have managed to solve this issue.If you will have any question, feel free to ask. Jeremiah Oruoyen the slider and slides was working, but after 3weeks,The slider no longer visible on the front page, but the shortcode is still there visbleClosed   LayerSlider for WordPress   Updated October 6, 2020 at 1:39pm   2 Most recent comment from Kreatura Support:Hello Jeremiah,Thank you for getting in touch with us!As I see in the console, there is a javascript issue on your site, which is not related to LayerSlider but probably it cause the problem with the ... Martin Purchase code invalidClosed   LayerSlider for WordPress   Updated October 6, 2020 at 1:33pm   6 Most recent comment from Kreatura Support:You are welcome! Alyse PrintingClosed   LayerSlider for WordPress   Updated October 5, 2020 at 12:25pm   2 Most recent comment from Kreatura Support:Hello Alyse,Thank you for getting in touch with us!Google Chrome has an extension that saves the entire website into a BMP image and after that, you can print it. You should check it:https://chrome ... Hillary A Banas Activation not workingClosed   LayerSlider for WordPress   Updated October 5, 2020 at 9:37am   2 Most recent comment from Kreatura Support:Hello Hillary,Thank you for getting in touch with us!1. This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify ... Lars Aldman Extremely large pageClosed   LayerSlider for WordPress   Updated October 5, 2020 at 9:34am   2 Most recent comment from Kreatura Support:Hello Lars,Thank you for getting in touch with us!The size is not related to the revisions. The problem is that your images are too big.You should use a compress tool before upload them to wordpress b ... Sascha Kleinhaus I need help with the "Global-Hover" funmartphone-version of the laction on the mobile syerslider. I need that one layer its an own hover-over next-slide-button is not connected to the global-hover action or is excluded.Closed   LayerSlider for WordPress   Updated October 1, 2020 at 10:27am   2 Most recent comment from Kreatura Support:Hello Sascha,Thank you for getting in touch with us and your kind words about our plugin!Could you please show me an example about what would you like to achieve exactly on mobile?In mobile devices, ... Samuel Gedert Set slider as background in Divi site..Closed   LayerSlider for WordPress   Updated October 1, 2020 at 10:04am   2 Most recent comment from Kreatura Support:Hello Samuel,Thank you for getting in touch with us!If you navigate to the slider settings / layout tab and enable the show advanced settings, then you will see the move slider by option. You can prep ... Dave Bosky Unable to save slider after editing it.Closed   LayerSlider for WordPress   Updated October 1, 2020 at 9:59am   9 Most recent comment from Kreatura Support:Hello Dave,Thank you for the answer!So it doesn't occur with every slider. Probably it caused by a server limitation.You should enable the debug mode and check or send me the php error logs about ... Kat Pullen Drop shadow textClosed   LayerSlider for WordPress   Updated October 1, 2020 at 7:40am   2 Most recent comment from Kreatura Support:Hello Kat,Thank you for getting in touch with us!You can add css code for every layer in the styles tab / custom CSS parameter.You should write this code for example to your text layer / custom css fi ... Shiva Johnson Website will not connect with licenseClosed   LayerSlider for WordPress   Updated October 1, 2020 at 7:31am   6 Most recent comment from Kreatura Support:Hello Shiva,Thank you for the answer!This seems to be a web server configuration issue. The usual suspects are firewalls or other types of content filtering solutions, and the mod_security module of t ... Ammar Ibrahim Can I get some helpClosed   LayerSlider for WordPress   Updated September 30, 2020 at 12:39am   3 Most recent comment from Ammar Ibrahim:Even digital goods , so many professionals programmer ,in their products offer refund if the costumer not comfortable with unite or plugin , if you are not fixable with costemer , how will the market ...