Okay

Public Tickets

Blake Moser RefundClosed   LayerSlider for WordPress   Updated August 13, 2020 at 11:35am   2 Most recent comment from Kreatura Support:Hello Blake,Thank you for getting in touch with us!Our records show that you've already downloaded, installed and used your purchase code to activate the item and its exclusive features on your ... Peter Shane Layer Slider crashing the siteClosed   LayerSlider for WordPress   Updated August 13, 2020 at 10:37am   2 Most recent comment from Kreatura Support:Hello Peter,Thank you for getting in touch with us!We're sorry to hear that you're having difficulties with LayerSlider. However, we can assure you that the plugin is working and functioning ... Samuele Rodella sliders not visible on the site after wordpress (5.5) updateClosed   LayerSlider for WordPress   Updated August 13, 2020 at 8:31am   12 Most recent comment from Kreatura Support:You are welcome! Valentin Slidder only blankClosed   LayerSlider for WordPress   Updated August 13, 2020 at 8:03am   2 Most recent comment from Kreatura Support:Hello Valentin,Thank you for getting in touch with us!As I see there is a javascript error on your site, which is not related to LayerSlider but it can cause problem with the initialization of it. W ... ralph bulletin only in white?Closed   LayerSlider for WordPress   Updated August 12, 2020 at 2:32pm   4 Most recent comment from Kreatura Support:You are welcome! Gerhard Hufnagl Play by Scroll buggy in SafariClosed   LayerSlider for WordPress   Updated August 12, 2020 at 10:55am   11 Most recent comment from Kreatura Support:Hello Jesse,We are very busy with the development of the new version of LayerSlider, so we can't promise to fix this error in x days. Thank you for your patience! Panagiotis Karageorgos Array and string offset access syntax with curly braces is deprecatedClosed   LayerSlider for WordPress   Updated August 12, 2020 at 10:18am   2 Most recent comment from Kreatura Support:Hello Panagiotis,Thank you for contacting with us!As I see you use the Enfold theme, which have a theme bundled version of the plugin.Go to Enfold > Layout Builder > Integrated (Bundled) LayerSlider ... Shane Rees Slider not showingClosed   LayerSlider for WordPress   Updated August 12, 2020 at 8:02am   7 Most recent comment from Kreatura Support:You are welcome! Kate Perrett Layer slider displaying on front end after WP updateClosed   LayerSlider for WordPress   Updated August 12, 2020 at 7:20am   2 Most recent comment from Kreatura Support:Hello Kate,Thank you for getting in touch with us!There is no compatibility issue with the WP Contact Form 7 plugin. Probably, there was a javascript issue which was related to the Contact Form and it ... Carlos Cardozo Not working with Polylang/ string translationsClosed   LayerSlider for WordPress   Updated August 12, 2020 at 6:52am   8 Most recent comment from Kreatura Support:You are welcome! Sam Chandler 6.10.2 installed. Update to 6.11.2Closed   LayerSlider for WordPress   Updated August 11, 2020 at 6:40am   4 Most recent comment from Kreatura Support:You are welcome! Renee Plugin update failedClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:22am   2 Most recent comment from Kreatura Support:Hello Renee,Thank you for getting in touch with us!What was the problem with the update? Could you please send me a screenshot about the issue and your LayerSlider WP -> Options -> System Status tab? ... Thom Barath Page speed issuesClosed   LayerSlider for WordPress   Updated August 10, 2020 at 7:21am   7 Most recent comment from Kreatura Support:Hello Thom,Thank you for your answer!You should enable the include scripts in the footer, conditional script loading and use slider markup caching option under Layerslider -> options -> advanced tab. ... Eren Atik Payment and invoiceClosed   LayerSlider for WordPress   Updated August 5, 2020 at 1:22pm   2 Most recent comment from Kreatura Support:Hello Eren,Thank you for getting in touch with us!Here is a link to your invoice:https://kreatura.onfastspring.com/account/order/KREATURA200728-4775-29144/invoiceYou can check it and manage your licen ... Andrew Paterson Issues with Layer slider > revealing and hiding scroll bar on animationClosed   LayerSlider for WordPress   Updated August 5, 2020 at 9:11am   17 Most recent comment from Kreatura Support:Hello Andrew,Thank you for your answer.If you will have any other question, feel free to ask.