Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

christian hoffmann API questionClosed   LayerSlider for WordPress   Updated November 25, 2020 at 3:35pm   2 Most recent comment from Kreatura Support:Hello Christian,Thank you for getting in touch with us!All transitions of the layers within one slide are in one timeline, the exception is the infinite loop only. Unfortunately you can't access ... Manuel Schöttle Images are not displayedClosed   LayerSlider for WordPress   Updated November 25, 2020 at 8:19am   3 Most recent comment from Kreatura Support:Hello Manuel,Thank you for your feedback!I'm glad that you have managed to solve this issue. Robert Komorous-King Slides are freezing in ChromeClosed   LayerSlider for WordPress   Updated November 24, 2020 at 1:50pm   2 Most recent comment from Kreatura Support:Hello Robert,Thank you for getting in touch with us!Issues could be related to other plugins/themes and their settings. We often ask our customers to temporarily disable other plugins and switch to on ... Leigh Rogers Layout and formattingClosed   LayerSlider for WordPress   Updated November 24, 2020 at 10:16am   2 Most recent comment from Kreatura Support:Hello Leigh,Thank you for getting in touch with us!1. Yes, the hide over and under option is what you need. You should set the desktop slider to hide under 768px, the mobile one hide over to 768px.2. ... Ruth not working on mobileClosed   LayerSlider for WordPress   Updated November 23, 2020 at 11:56am   2 Most recent comment from Kreatura Support:Hello Ruth,Thank you for your feedback!If you have any other question, feel free to ask. Marc Pearce Activating plugin cause site to break...Closed   LayerSlider for WordPress   Updated November 20, 2020 at 10:13am   2 Most recent comment from Kreatura Support:Hello Marc,Thank you for getting in touch with us!With these symptoms, it's highly likely that there is a PHP error on your site. Knowing the exact error message can be extremely useful to unders ... Die Internette, Vera Hartner No Overview for Licenses & SitesClosed   LayerSlider for WordPress   Updated November 16, 2020 at 2:22pm   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!As I see you purchased the license with this email address: [email protected] should try to login with that email and check the licenses tab again ... Andreas CookiesClosed   LayerSlider for WordPress   Updated November 16, 2020 at 12:25pm   2 Most recent comment from Kreatura Support:Hello Andreas,Thank you for getting in touch with us!Unfortunately, we cannot solve this problem because there is no universal solution on our part. There are thousands of different GDPR cookie soluti ... Alan Kusch I though I had purchased a copy of Layer SliderClosed   LayerSlider for WordPress   Updated November 16, 2020 at 11:02am   2 Most recent comment from Kreatura Support:Hello Alan,Thank you for getting in touch with us!How can I help you? What was the problem with LayerSlider? Could you please write me some more details or send me some screenshot about the issue? Tha ... Riccardo text on layer sliderClosed   LayerSlider for WordPress   Updated November 13, 2020 at 12:29pm   4 Most recent comment from Kreatura Support:Thank you for your feedback! morph jumpingClosed   LayerSlider for WordPress   Updated November 12, 2020 at 3:09pm   4 Most recent comment from Kreatura Support:Hello,Thank you.Now I see the jumping which you mentioned in your first message.Unfortunately, it is not possible remove this movement of the play by scroll feature. We are planning to completely rewr ... Philip Slider Layout on Larger Screens / Responsive UseClosed   LayerSlider for WordPress   Updated November 12, 2020 at 11:24am   4 Most recent comment from Kreatura Support:Hello Philip,Thank you!The issue caused by a CSS rule from your theme, which overwrite the style of the background images:https://stagingmailboat.xyz/wp-content/themes/mailboat/css/style.scss section. ... Elliott Benzle Scroll to playClosed   LayerSlider for WordPress   Updated November 12, 2020 at 8:51am   2 Most recent comment from Kreatura Support:Hello Elliott,Thank you for getting in touch with us!You can enable the play by scroll keyframe in the layer settings / transitions / other settings tab. Thung How to make layer fade in and out in middle transition for a period of timeClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:37am   3 Most recent comment from Kreatura Support:Hello Thung,Thank you for getting in touch with us!Could you please show me an example about what would you like to achieve with that layer? Jeff Frankel Controlling Font Attributes in LayersClosed   LayerSlider for WordPress   Updated November 11, 2020 at 7:35am   2 Most recent comment from Kreatura Support:Hello Jeff,Thank you for getting in touch with us!You can set the style for the text layers in the styles tab.You can read more about the settings in our documentation:https://layerslider.kreaturamedi ...