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Public Tickets

Michael Larkin Cant activate with newly purchased licenseClosed   LayerSlider for WordPress   Updated January 26, 2021 at 7:37am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify c ... Jonathan Malone Exporting WP SliderClosed   LayerSlider for WordPress   Updated January 26, 2021 at 7:35am   6 Most recent comment from Kreatura Support:You are welcome! paul bobilliart Error : Cannot declare class LayerSlider\DOM, because the name is already in useClosed   LayerSlider for WordPress   Updated January 25, 2021 at 9:51pm   2 Most recent comment from John G:Hello Paul,Thank you for reporting this problem!This was an issue in the update that we released earlier today. We've already released a follow-up update where it's fixed. Please update Lay ... Bob Ward where is version 6.11.2?Closed   LayerSlider for WordPress   Updated January 25, 2021 at 8:54am   2 Most recent comment from Kreatura Support:Hello Bob,Thank you for your feedback!If you have any other question, feel free to ask. slopera61 recrea layerClosed   LayerSlider for WordPress   Updated January 25, 2021 at 8:51am   4 Most recent comment from Kreatura Support:You are welcome! Ronald Sentner LayerSlider registrationClosed   LayerSlider for WordPress   Updated January 24, 2021 at 2:11pm   1 Most recent comment from Ronald Sentner:I will make a new one, but then private. andreane gagne Marketing Page PackClosed   LayerSlider for WordPress   Updated January 21, 2021 at 11:53am   5 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! ralph We cannot pause or stop the slider on the iphone with latest ios with a tap on the screenClosed   LayerSlider for WordPress   Updated January 21, 2021 at 9:08am   4 Most recent comment from Kreatura Support:You are welcome! Stephanie Slider not working and error message in WP admnClosed   LayerSlider for WordPress   Updated January 19, 2021 at 2:21pm   8 Most recent comment from Kreatura Support:Hello Stephanie,Thank you for your feedback!How can I reproduce the issue?Could you please enable the debug mode and send me the error message?https://wordpress.org/support/article/debugging-in-wordpr ... Don ParallaxClosed   LayerSlider for WordPress   Updated January 18, 2021 at 1:49pm   4 Most recent comment from Kreatura Support:Hello,You should try one of these examples from our template library:https://layerslider.kreaturamedia.com/sliders/creative-agency/https://layerslider.kreaturamedia.com/sliders/sky-experience/https:// ... Margaret Martin TutorialsClosed   LayerSlider for WordPress   Updated January 18, 2021 at 1:34pm   4 Most recent comment from Kreatura Support:Hello,Please search for the LayerSlider keyword in Youtube where you will find some tutorial video about how to use the plugin. Don ResponsiveClosed   LayerSlider for WordPress   Updated January 18, 2021 at 1:27pm   4 Most recent comment from Kreatura Support:You are welcome! Tania Mypposed to make my website look beautiful but it seems there is an error and I dont know why is it. One of the issues is that I purchsed my theme Morpheus with envatoClosed   LayerSlider for WordPress   Updated January 18, 2021 at 1:03pm   2 Most recent comment from Kreatura Support:Hello Tania,Thank you for getting in touch with us!1. As I see in our system, LayerSlider has activated on your site and you use the latest version of the plugin.Our plugin works well with any theme.� ... Gallina Tamburo Slider slowing down siteClosed   LayerSlider for WordPress   Updated January 18, 2021 at 10:54am   6 Most recent comment from Kreatura Support:Hello Gallina,Thank you for your feedback!You should try to compress/merge your CSS and JS files with the plugin. Paul Mathieson Unable to updateClosed   LayerSlider for WordPress   Updated January 18, 2021 at 8:28am   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for getting in touch with us!You should login to your account in our website, navigate to the licenses tab where you can import your envato license with the import envato licenses ...