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Public Tickets

Tania Mypposed to make my website look beautiful but it seems there is an error and I dont know why is it. One of the issues is that I purchsed my theme Morpheus with envatoClosed   LayerSlider for WordPress   Updated January 18, 2021 at 1:03pm   2 Most recent comment from Kreatura Support:Hello Tania,Thank you for getting in touch with us!1. As I see in our system, LayerSlider has activated on your site and you use the latest version of the plugin.Our plugin works well with any theme.� ... Gallina Tamburo Slider slowing down siteClosed   LayerSlider for WordPress   Updated January 18, 2021 at 10:54am   6 Most recent comment from Kreatura Support:Hello Gallina,Thank you for your feedback!You should try to compress/merge your CSS and JS files with the plugin. Paul Mathieson Unable to updateClosed   LayerSlider for WordPress   Updated January 18, 2021 at 8:28am   2 Most recent comment from Kreatura Support:Hello Paul,Thank you for getting in touch with us!You should login to your account in our website, navigate to the licenses tab where you can import your envato license with the import envato licenses ... Jimmy Rogers Augustsen Stop loopClosed   LayerSlider for WordPress   Updated January 15, 2021 at 1:18pm   6 Most recent comment from Kreatura Support:You are welcome and I wish you too! Daniele connecting the slidersClosed   LayerSlider for WordPress   Updated January 15, 2021 at 12:00pm   2 Most recent comment from Kreatura Support:Hello Daniele,Thank you for getting in touch with us!You should place all of your slider in your page with shortcode or with any other publishing method:https://layerslider.kreaturamedia.com/documenta ... Chris Guess layerslider not showing for non-admin usersClosed   LayerSlider for WordPress   Updated January 15, 2021 at 8:04am   6 Most recent comment from Kreatura Support:Hello Chris,Thank you for your feedback!I'm glad that you have managed to solve this issue. Dave Adding a shortcodeClosed   LayerSlider for WordPress   Updated January 14, 2021 at 11:27am   4 Most recent comment from Kreatura Support:Hello Dave,Based on the documentation of the plugin popup, you should insert the shortcode to your page and add a specific class to the button in the slider for execute the popup.https://popup-press.c ... Danna McCormick Mobile responsive settingsClosed   LayerSlider for WordPress   Updated January 14, 2021 at 8:25am   2 Most recent comment from Kreatura Support:Hello Danna,Thank you for getting in touch with us!Our slider use javascript to calculates the slider width and height responsively based on the device width.It is not possible to add minimum height i ... Jonathan Malone layer images and loopingClosed   LayerSlider for WordPress   Updated January 12, 2021 at 10:31am   4 Most recent comment from Kreatura Support:You are welcome and thank you for your feedback! Gianluigi Porrà POPUPClosed   LayerSlider for WordPress   Updated January 11, 2021 at 10:43am   2 Most recent comment from Kreatura Support:Hello,Thank you for getting in touch with us!You should check this link about popups in our documentation:https://layerslider.kreaturamedia.com/documentation/#publishing-popupsIf you have any question ... Sinan Dalmaz activation errorClosed   LayerSlider for WordPress   Updated January 11, 2021 at 8:15am   2 Most recent comment from Kreatura Support:Hello Sinan,Thank you for getting in touch with us!Could you please send me a screenshot about the issue and LayerSlider WP -> Options -> System Status tab? Gianluca problem with RT-THEME 18Closed   LayerSlider for WordPress   Updated January 6, 2021 at 7:58am   2 Most recent comment from Kreatura Support:Hello Gianluca,Thank you for getting in touch with us!The widget which you would like to use for display a slider is related to the theme developer, so you should contact with them about this issue.Un ... Michael Include html code in the layerClosed   LayerSlider for WordPress   Updated January 6, 2021 at 7:56am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us!It is possible to add HTML code for LayerSlider, if you use a HTML Layer.You can read more about layer types on this link:https://layerslider.kreat ... Curtis Coronado responsiveness/mobile viewClosed   LayerSlider for WordPress   Updated January 4, 2021 at 10:11am   4 Most recent comment from Kreatura Support:Hello Curtis,Yes the hide over/under option is in px. It is apply for the slider itself, so if you set it for example hide under 768px then the slider will not visible in devices under 768px. Reinhard useing my own fontClosed   LayerSlider for WordPress   Updated January 4, 2021 at 8:54am   2 Most recent comment from Kreatura Support:Hello Reinhard,Thank you for getting in touch with us!You should write your font name to the layer settings -> text -> font-family field. Probably in the editor it will not apply(because your theme lo ...