Okay
  Public Ticket #2672169
Error in plugin
Closed

Comments

  • Jasbir Singh started the conversation

    I have migrated my site from self hosted to siteground and when i load the site, i get errors coming from teh layerslider plugin.


    Fatal error: Uncaught Error: [] operator not supported for strings in /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/plugins/LayerSlider/includes/slider_markup_init.php:86
    Stack trace:
    #0 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/plugins/LayerSlider/wp/shortcodes.php(36): include()
    #1 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/plugins/LayerSlider/wp/layerslider.php(39): layerslider_init(Array)
    #2 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/themes/dt-the7/inc/template-tags.php(660): layerslider('19')
    #3 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-includes/class-wp-hook.php(288): presscore_slideshow_controller('')
    #4 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
    #5 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
    #6 /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/themes/dt-the7/header.php(77): do_action('presscore_befor...')
    #7 /home/customer/www/wavesp in /home/customer/www/1611713893-ade21fe684b229ed.wp-transfer.sgvps.net/public_html/wp-content/plugins/LayerSlider/includes/slider_markup_init.php on line 86


  •  244
    Kreatura Support replied

    Hello Jasbir,

    Thank you for getting in touch with us!

    Please update the LayerSlider plugin to the latest version, which is the 6.11.4. https://layerslider.kreaturamedia.com/documentation/#updating

    After the update, it should work properly.

    Best Regards,
    Andrea | Kreatura Support Team

  • Jasbir Singh replied

    I purchased latest version and uploaded in the WP server. This error came after that update.

  • Jasbir Singh replied

    Also, original Layerslider plugin came as part of the7 theme. In new install, I have uploaded newly purchased Layerslider plugin. Is that causing conflict?

  •  244
    Kreatura Support replied

    Hello,

    Thank you for your feedback!
    In this case I suggest you to remove all the copies of the plugin from your site / theme and install the latest version manually.
    Please check this link in our documentation: https://layerslider.kreaturamedia.com/documentation/#updating-manual

    Best Regards,
    Andrea | Kreatura Support Team

  • Jasbir Singh replied

    That's what I did exactly. Removed the Layerslider folder from plugin directory and uploaded latest one manually. I cleared the caches but still get same error.

  •  244
    Kreatura Support replied

    Hello,

    Did you removed the plugin folder from your theme's directory too?

    Best Regards,
    Andrea | Kreatura Support Team

  • Jasbir Singh replied

    Thanks. That helps.

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team