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  Public Ticket #2678159
Cannot edit layers after updating plugin
Closed

Comments

  • Serena Strand started the conversation
    February 1, 2021 at 10:16pm

    Hi, 


    I recently upgraded the plugin to the latest version and now I can't edit any layers, rename the slide, turn on/off options or perform any edits to any pre-exisiting slides.


    Help.

  •  1
    Rachelle Reed replied
    February 2, 2021 at 12:00am

    I am experiencing this same issue. I can't make any edits to my slider after the update. 

  •  244
    Kreatura Support replied
    February 2, 2021 at 8:14am

    Hello Serena,

    Thank you for getting in touch with us!

    Could you please send me a wordpress admin temporary to your site? I would like to check it.
    Please answer as a private message.


    Hello Rachelle,

    I've answered to your ticket, please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • Kris replied
    February 2, 2021 at 4:47pm

    I too am having the same problem where I can't edit any sliders, preexisting or new. Clicking on the images and what not is unresponsive.

  •  244
    Kreatura Support replied
    February 3, 2021 at 11:11am

    Hello Kris,

    I answered to your ticket, please check it.

    Best Regards,
    Andrea | Kreatura Support Team