Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Talha Kendir Creating same design as on your siteClosed   LayerSlider for WordPress   Updated February 10, 2021 at 11:07am   2 Most recent comment from Kreatura Support:Hello Talha,Thank you for getting in touch with us!It will be available in our template library within two weeks. How urgent is this for you? Liam Quinn Plugin completely breaks site when activeClosed   LayerSlider for WordPress   Updated February 10, 2021 at 8:17am   4 Most recent comment from Kreatura Support:Thank you for your feedback!I'm glad that you have managed to solve this issue. Kalimat Press can't get assistance during US business hoursClosed   LayerSlider for WordPress   Updated February 4, 2021 at 3:41pm   5 Most recent comment from Kreatura Support:Hello,The average response time for your ticket was 16 hours.We are experiencing a high volume of requests due to recently released updates and our response may be delayed. We are working on clearing ... David Miller Layerslider causing site issuesClosed   LayerSlider for WordPress   Updated February 4, 2021 at 2:52pm   19 Most recent comment from Kreatura Support:Hello David, We are very sorry for the inconvenience, however the error is not related to LayerSlider, it is caused by another plugin and we don't think we can do anything about our side to solve ... simone ghirardini lo slider non funzionaClosed   LayerSlider for WordPress   Updated February 4, 2021 at 12:06pm   6 Most recent comment from Kreatura Support:You are welcome! Serena Strand Cannot edit layers after updating pluginClosed   LayerSlider for WordPress   Updated February 3, 2021 at 11:11am   5 Most recent comment from Kreatura Support:Hello Kris,I answered to your ticket, please check it. Christopher Carey activationClosed   LayerSlider for WordPress   Updated February 3, 2021 at 9:22am   2 Most recent comment from Kreatura Support:Hello Christopher,Thank you for getting in touch with us!This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify ... Mike Empty Update Zip fileClosed   LayerSlider for WordPress   Updated February 2, 2021 at 9:48am   2 Most recent comment from Kreatura Support:Hello Mike,Thank you for your feedback!If you have any question or problem, feel free to ask. Andy Maunder Help with specific slider typeClosed   LayerSlider for WordPress   Updated February 1, 2021 at 12:31pm   6 Most recent comment from Kreatura Support:You are welcome! Jasbir Singh Error in pluginClosed   LayerSlider for WordPress   Updated January 28, 2021 at 10:06am   9 Most recent comment from Kreatura Support:You are welcome! John Short Updating Bundled Enfold WP Theme Layer SliderClosed   LayerSlider for WordPress   Updated January 26, 2021 at 11:20am   4 Most recent comment from Kreatura Support:Hello John,You are welcome and thank you for your detailed feedback!If you have any other question, feel free to ask. Marek Problem with WP Layerslider at Wordpress 5.6Closed   LayerSlider for WordPress   Updated January 26, 2021 at 10:55am   5 Most recent comment from Kreatura Support:Thank you for your feedback! Michael Larkin Cant activate with newly purchased licenseClosed   LayerSlider for WordPress   Updated January 26, 2021 at 7:37am   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify c ... Jonathan Malone Exporting WP SliderClosed   LayerSlider for WordPress   Updated January 26, 2021 at 7:35am   6 Most recent comment from Kreatura Support:You are welcome! paul bobilliart Error : Cannot declare class LayerSlider\DOM, because the name is already in useClosed   LayerSlider for WordPress   Updated January 25, 2021 at 9:51pm   2 Most recent comment from John G:Hello Paul,Thank you for reporting this problem!This was an issue in the update that we released earlier today. We've already released a follow-up update where it's fixed. Please update Lay ...