Public Tickets
Laura Beaudin
Something went wrongClosed
LayerSlider for WordPress
Updated April 27, 2022 at 2:19pm
2
Most recent comment from George K:Hello Laura,The problem is that you did not set a slide background image on the first slide. Please note, that Origami Is working only slide bg images.
Robin Courtney
Make text and button layer on the slide when it loadsClosed
LayerSlider for WordPress
Updated April 27, 2022 at 12:08pm
4
Most recent comment from George K:They should load at the same time. I would like to check the layer transition settings at the backend in LayerSlider editor. Please create me a temporary wp-admin access and I will help you with the s ...
Scott Stahnke
Layerslider only working when logged inClosed
LayerSlider for WordPress
Updated April 26, 2022 at 5:54pm
4
Most recent comment from John G:I'm glad to hear that the issue is now resolved. Please let me know if I can help you with anything else.
Guillaume CORDARY
Interface of layer slider don't workClosed
LayerSlider for WordPress
Updated April 26, 2022 at 10:30am
4
Most recent comment from George K:The problem is that Slider Revolution (another slider plugin for WordPress) is also installed and activated. As I can see, their latest version (6.5.20) is interfering with the LayerSlider admin page. ...
Todd Farino Farino
Can't View TemplatesClosed
LayerSlider for WordPress
Updated April 25, 2022 at 6:00pm
10
Most recent comment from George K:Thank you for your feedback, Todd!
Eric Langlois
Can't save changesClosed
LayerSlider for WordPress
Updated April 25, 2022 at 2:07pm
2
Most recent comment from John G:Hi Eric,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.Please navigate to System Status and check if it finds a relevant error. Also in System Status, ...
CloudToko
origamiClosed
LayerSlider for WordPress
Updated April 20, 2022 at 12:33pm
5
Most recent comment from George K:This is a simple slide preview that is playing the current slide only. Since Origami is a transition between slides, you won't see that effect in slide preview. Please press Project Preview inst ...
Ludwig Uhl
Custom Fonts in LayersliderClosed
LayerSlider for WordPress
Updated April 20, 2022 at 7:45am
3
Most recent comment from Ludwig Uhl:Hey John,thank you very much, that worked for me. Kind regards,Ludwig
Karel Flugr
More than one button to open pop-upClosed
LayerSlider for WordPress
Updated April 19, 2022 at 2:13pm
3
Most recent comment from George K:Hello Karel,Thank you for your feedback.
Karel Flugr
Weird behavior, possible bug?Closed
LayerSlider for WordPress
Updated April 16, 2022 at 2:20am
1
Most recent comment from Karel Flugr:Admin please delete... Solved, Thanks
Jean-Paul de Jager
LicenseClosed
LayerSlider for WordPress
Updated April 15, 2022 at 5:42am
4
Most recent comment from George K:Thank you for your feedback!
Johanna
Responsiveness not workingClosed
LayerSlider for WordPress
Updated April 14, 2022 at 8:04pm
2
Most recent comment from George K:Hi Johanna,
Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
LayerSlider ...
Karel Flugr
Open Pop-upClosed
LayerSlider for WordPress
Updated April 14, 2022 at 7:55pm
4
Most recent comment from Karel Flugr:Understood. I think that would be really useful feature. Thank you.
Ghostlight Creative
Layer Slider Not ResponsiveClosed
LayerSlider for WordPress
Updated April 14, 2022 at 7:32pm
2
Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.This usually happens when you are using a cache plugin and/or CDN on your site. Please clear loc ...
Stefanie Steele
Layerslider won't display on live site - only previewClosed
LayerSlider for WordPress
Updated April 13, 2022 at 12:48pm
4
Most recent comment from John G:Thank you for your detailed reply, Stefanie!I've checked your site across a variety of devices and browsers again, but it still appears to be working fine for me. I've looked it on my iPad ...