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Public Tickets

Michael Fixed NavigationClosed   LayerSlider for WordPress   Updated April 5, 2022 at 1:45pm   4 Most recent comment from George K:Hello Michael,Great, thank you for your feedback! Daniel Layerslider ProblemClosed   LayerSlider for WordPress   Updated April 1, 2022 at 10:48am   2 Most recent comment from George K:Hello Daniel,On the image fail1.png, there are three sliders. One large slider and two smaller sliders on the right side. I suppose you are using a site builder in which there is certainly an option t ... Ed Rosenthal small circle in upper right hand cornersClosed   LayerSlider for WordPress   Updated March 31, 2022 at 3:40pm   3 Most recent comment from Ed Rosenthal:thanks!  Manuel Schöttle Security vulnerability - caused by "LayerSliderClosed   LayerSlider for WordPress   Updated March 31, 2022 at 11:36am   2 Most recent comment from John G:Hi Manuel,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've fixed ... Andy ShortcodesClosed   LayerSlider for WordPress   Updated March 29, 2022 at 9:26pm   2 Most recent comment from John G:Hi Andy,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.LayerSlider supports shortcodes inside your projects. You can paste them into a text or HTML lay ... Dave Project NameClosed   LayerSlider for WordPress   Updated March 28, 2022 at 10:08pm   6 Most recent comment from John G:Thank you for the clarification and the login details, Dave. It was extremely helpful. I've managed to solve the issue by selecting another project, then re-selecting the HOME project again fro ... Mercurio Lasorba Restart VideoqClosed   LayerSlider for WordPress   Updated March 28, 2022 at 12:02pm   6 Most recent comment from George K:Hello Mercurio,Unfortunately, these automated tests are not designed for this type of content and do not produce realistic values.The actual speed depends on the images/videos you upload, how big and ... James Hee Parallax City - InstructionsClosed   LayerSlider for WordPress   Updated March 25, 2022 at 1:34pm   6 Most recent comment from George K:Hello Kawah,I've checked your site at https://kawahbuku.com/beta/ but it seems like this is a completely different slider. Shota Slow loadingClosed   LayerSlider for WordPress   Updated March 25, 2022 at 1:11pm   2 Most recent comment from George K:Hello Shota,The slider will be initialized after the document is ready. So, yes, it takes some time but this is how these kinds of plugins are working. If you need a custom preloader that won't b ... Nicole Rosenbohm Error save/publishingClosed   LayerSlider for WordPress   Updated March 24, 2022 at 3:46pm   2 Most recent comment from John G:Hi Nicole,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Problems with sa ... Ben Chapman Mobile Height Too SmallClosed   LayerSlider for WordPress   Updated March 23, 2022 at 4:48pm   2 Most recent comment from George K:Hello Ben,I think you should use a Full-size slider instead but with "fit to parent height" mode enabled.In this case, it is important to create a container element for the slider, and for that elemen ... Randy Kassebaum Change social media roll-over colorClosed   LayerSlider for WordPress   Updated March 21, 2022 at 1:22pm   2 Most recent comment from John G:Hi Randy,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.You can change th ... Wil Haines Slide not appearing,Closed   LayerSlider for WordPress   Updated March 16, 2022 at 1:27pm   2 Most recent comment from John G:Hi Wil,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider support ... Jonathan Change to Stand AloneClosed   LayerSlider for WordPress   Updated March 16, 2022 at 12:41pm   4 Most recent comment from John G:Thank you for the clarification, Jonathan!We can't change the order you've already made as it has some technical and legal challenges. What we can do is to provide a full refund and you pur ... Steven Coryell I cant remove Pricing Plan from my siteClosed   LayerSlider for WordPress   Updated March 14, 2022 at 6:07pm   2 Most recent comment from George K:Hello Steven,I'm sorry but I think that you did not write to the right developer team. We are the developers of LayerSlider.