Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Jean-Paul de Jager LicenseClosed   LayerSlider for WordPress   Updated April 15, 2022 at 5:42am   4 Most recent comment from George K:Thank you for your feedback! Johanna Responsiveness not workingClosed   LayerSlider for WordPress   Updated April 14, 2022 at 8:04pm   2 Most recent comment from George K:Hi Johanna, Thank you for getting in touch with us. My name is George, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. LayerSlider ... Karel Flugr Open Pop-upClosed   LayerSlider for WordPress   Updated April 14, 2022 at 7:55pm   4 Most recent comment from Karel Flugr:Understood. I think that would be really useful feature.    Thank you.  Ghostlight Creative Layer Slider Not ResponsiveClosed   LayerSlider for WordPress   Updated April 14, 2022 at 7:32pm   2 Most recent comment from George K:Hello,Thank you for getting in touch with us. My name is George, and I'm happy to assist you today.This usually happens when you are using a cache plugin and/or CDN on your site. Please clear loc ... Stefanie Steele Layerslider won't display on live site - only previewClosed   LayerSlider for WordPress   Updated April 13, 2022 at 12:48pm   4 Most recent comment from John G:Thank you for your detailed reply, Stefanie!I've checked your site across a variety of devices and browsers again, but it still appears to be working fine for me. I've looked it on my iPad ... Brett Jackson The plugin LayerSlider/layerslider.php has been deactivated due to an error: Plugin file does not exist.Closed   LayerSlider for WordPress   Updated April 11, 2022 at 6:17pm   3 Most recent comment from George K:Hello Brett,I am sorry for the delayed reply. Thank you for your feedback. Is there anything that I can help you with today? Robin Courtney Turn off title animation in MODE demo ImportedClosed   LayerSlider for WordPress   Updated April 11, 2022 at 4:38pm   2 Most recent comment from John G:Hi Robin, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry ... Karel Flugr Full screen videoClosed   LayerSlider for WordPress   Updated April 7, 2022 at 4:13pm   13 Most recent comment from George K:I'm sorry for the delayed reply.Yes, a solution like this is smart and working.Thank you for your feedback! Torsten Steinbeck Problem between Desktop and MobileClosed   LayerSlider for WordPress   Updated April 6, 2022 at 3:50pm   2 Most recent comment from John G:Hi Torsten,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.LayerSlider off ... Michael Fixed NavigationClosed   LayerSlider for WordPress   Updated April 5, 2022 at 1:45pm   4 Most recent comment from George K:Hello Michael,Great, thank you for your feedback! Daniel Layerslider ProblemClosed   LayerSlider for WordPress   Updated April 1, 2022 at 10:48am   2 Most recent comment from George K:Hello Daniel,On the image fail1.png, there are three sliders. One large slider and two smaller sliders on the right side. I suppose you are using a site builder in which there is certainly an option t ... Ed Rosenthal small circle in upper right hand cornersClosed   LayerSlider for WordPress   Updated March 31, 2022 at 3:40pm   3 Most recent comment from Ed Rosenthal:thanks!  Manuel Schöttle Security vulnerability - caused by "LayerSliderClosed   LayerSlider for WordPress   Updated March 31, 2022 at 11:36am   2 Most recent comment from John G:Hi Manuel,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We've fixed ... Andy ShortcodesClosed   LayerSlider for WordPress   Updated March 29, 2022 at 9:26pm   2 Most recent comment from John G:Hi Andy,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.LayerSlider supports shortcodes inside your projects. You can paste them into a text or HTML lay ... Dave Project NameClosed   LayerSlider for WordPress   Updated March 28, 2022 at 10:08pm   6 Most recent comment from John G:Thank you for the clarification and the login details, Dave. It was extremely helpful. I've managed to solve the issue by selecting another project, then re-selecting the HOME project again fro ...