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Public Tickets

Andrew Fields Importing premium template does not workClosed   LayerSlider for WordPress   Updated August 2, 2022 at 12:36pm   5 Most recent comment from Andrew Fields:Thank you John - that helped a lot :) ivan glaser Mouse over on iconsClosed   LayerSlider for WordPress   Updated August 1, 2022 at 11:03pm   4 Most recent comment from ivan glaser:I knew there would be a simple solution...I just couldn't find it :-)Thank you Giordano Plugin causes a problem with editing products.Closed   LayerSlider for WordPress   Updated August 1, 2022 at 5:22pm   3 Most recent comment from John G:Hi Giordano, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.The problem ... Chris Wheeler Cannot access the slider from the admin in WordpressClosed   LayerSlider for WordPress   Updated August 1, 2022 at 1:50pm   5 Most recent comment from George K:Thank you for your feedback! Craig Dahlberg Slider will not display on mobileClosed   LayerSlider for WordPress   Updated August 1, 2022 at 12:20pm   2 Most recent comment from George K:Hello Craig,Could you, please tell me, where can I see your slider? Robin Cunningham Transition not taking effectClosed   LayerSlider for WordPress   Updated August 1, 2022 at 12:15pm   7 Most recent comment from George K:Yes, 3D transitions have always priority. Todd Brown Text Blend modesClosed   LayerSlider for WordPress   Updated July 28, 2022 at 2:18pm   2 Most recent comment from George K:Hello Todd,To achieve that, you will need to do the following steps:1. Please, set both the slide background and the "white background" layer's background color to black2. Set the text (PIXEL) co ... Alexander Feldt Timing between slidersClosed   LayerSlider for WordPress   Updated July 28, 2022 at 2:14pm   2 Most recent comment from John G:Hi Alexander,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today.By default, LayerSlider automatically commences to the next slide when all slide animations ... ivan ruiz having trouble installing on my Mamp pro serverClosed   LayerSlider for WordPress   Updated July 27, 2022 at 6:58pm   7 Most recent comment from John G:It tells us that WordPress' domains and servers are likely whitelisted. Still, something somewhere blocks the request to our servers. Since it's a web server configuration error we cannot s ... Kamilah Halil Origami SlidersClosed   LayerSlider for WordPress   Updated July 27, 2022 at 3:39pm   4 Most recent comment from George K:Great, thank you for your feedback! Have a nice day! Marketing Pop-Up Integration - include / excludeClosed   LayerSlider for WordPress   Updated July 26, 2022 at 6:49pm   2 Most recent comment from John G:Hello,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.If you want to show ... Joseph Villanova Mouse over Thumbnails too fastClosed   LayerSlider for WordPress   Updated July 26, 2022 at 11:01am   4 Most recent comment from George K:I am very sorry about that, but in the current version thumbnails are working this way. We would like to change/update the skin system of the plugin in the future. But this will take more time. I hope ... Alexander Beck NavigationClosed   LayerSlider for WordPress   Updated July 21, 2022 at 11:30am   5 Most recent comment from Kreatura Support:Hello Alex, Unfortunately, it isn't possible to upgrade number of licenses purchased with a one-time payment option. This possibility is available only for the subscription option. In this case, ... Michael Plugin ConflictClosed   LayerSlider for WordPress   Updated July 19, 2022 at 3:38pm   2 Most recent comment from Kreatura Support:Hello Michael,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Probably t ... Anna Kinny Refund requestClosed   LayerSlider for WordPress   Updated July 19, 2022 at 11:52am   2 Most recent comment from Kreatura Support:Hello Anna,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.I'm sorr ...