Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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Public Tickets

Laura Beaudin Something went wrongClosed   LayerSlider for WordPress   Updated February 1, 2022 at 2:57pm   5 Most recent comment from Laura Beaudin:Thank you! That's exactly what I was looking for! Marco Mobile resizeClosed   LayerSlider for WordPress   Updated February 1, 2022 at 2:20pm   6 Most recent comment from Kreatura Support:Hello Marco,Could you please send me a screenshot about which button would you like to hide?It was not visible for me on your website. Thank you, in advance. Ruedigerf no visibility on the PageClosed   LayerSlider for WordPress   Updated January 31, 2022 at 9:51am   2 Most recent comment from George K:Hello Ruedigerf,Did you solve this issue in the meantime?For me, the slider is appearing on your site at https://kreativ-u-druck.com/ James Kinney performance issueClosed   LayerSlider for WordPress   Updated January 28, 2022 at 12:40pm   4 Most recent comment from Kreatura Support:Hello,Thank you. As I see you use the image as a background image.It is not possible to preload the image, you should check the initial fade duration which I mentioned previously. By the way, if you ... Todd Farino How To Do Mouseover/Hover on Text LayerClosed   LayerSlider for WordPress   Updated January 27, 2022 at 6:55am   8 Most recent comment from Kreatura Support:You are welcome! Walter new purchase not showing in accountClosed   LayerSlider for WordPress   Updated January 24, 2022 at 10:12am   2 Most recent comment from Kreatura Support:Hello Walter,Thank you for getting in touch with us!The purchase is related to the following email address:  [email protected] Do you have an other account? Sean Snell Edit Navigation Arrow ColorClosed   LayerSlider for WordPress   Updated January 24, 2022 at 8:34am   2 Most recent comment from Kreatura Support:Hello Sean,Thank you for getting in touch with us!There is no default options to change te color of the navigation buttons.You should try to choose an other skin or you should create a new one / modif ... Thomas UpdateClosed   LayerSlider for WordPress   Updated January 21, 2022 at 3:53pm   8 Most recent comment from Kreatura Support:You are welcome! Pamela Carpenter Layerslider causes website to lose CSSClosed   LayerSlider for WordPress   Updated January 20, 2022 at 1:31pm   4 Most recent comment from Kreatura Support:Hello Pamela,Thank you for your answer!Unfortunately, I can't help you without reproducing the error. Please let me know if you know the exact steps and after that I will check it. Mirco Golchert Change size of the slide on mobileClosed   LayerSlider for WordPress   Updated January 20, 2022 at 10:42am   2 Most recent comment from Kreatura Support:Hello Mirco,Thank you for getting in touch with us! Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called devic ... HEMANTHA KUMAR Un able to activate new Licence Key at themeClosed   LayerSlider for WordPress   Updated January 19, 2022 at 9:18am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ... Ed Rosenthal slider with textClosed   LayerSlider for WordPress   Updated January 17, 2022 at 1:34pm   6 Most recent comment from George K:Hello Ed,You cannot lock layers to each other but you can easily copy and paste transition properties. So for example, if you have a layer in the background with an ending transition, you can copy tha ... Ed Rosenthal dynamic layersClosed   LayerSlider for WordPress   Updated January 17, 2022 at 9:49am   2 Most recent comment from Kreatura Support:Hello Ed,Thank you for getting in touch with us!With the dynamic layer option, you can show dynamic data from a post per a slide. So it is not possible to show more post data in the same slide. Daniele CLS and LayerSliderClosed   LayerSlider for WordPress   Updated January 15, 2022 at 10:00am   4 Most recent comment from George K:Hello Daniele,I think if you would like to have a modern website with animations, effects, and maybe interactive things on it, there is almost impossible to pass these tests. For example, if you check ... Alastair Fallon issue with caching plugins and defering of scriptsClosed   LayerSlider for WordPress   Updated January 14, 2022 at 2:48pm   5 Most recent comment from Kreatura Support:Hello Alastair,Could you please send me a link and a wordpress admin temporary where I can check the multiple jQuery error? Thank you, in advance.