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Public Tickets

Mirco Golchert Change size of the slide on mobileClosed   LayerSlider for WordPress   Updated January 20, 2022 at 10:42am   2 Most recent comment from Kreatura Support:Hello Mirco,Thank you for getting in touch with us! Since version 6 of LayerSlider you have the option to display layers only on certain devices (desktop, mobile, tablet). This feature is called devic ... HEMANTHA KUMAR Un able to activate new Licence Key at themeClosed   LayerSlider for WordPress   Updated January 19, 2022 at 9:18am   2 Most recent comment from Kreatura Support:Hello, Thank you for getting in touch with us! This seems to be a web server configuration issue. It will likely involve contacting the web hosting company since only they can see and modify certain s ... Ed Rosenthal slider with textClosed   LayerSlider for WordPress   Updated January 17, 2022 at 1:34pm   6 Most recent comment from George K:Hello Ed,You cannot lock layers to each other but you can easily copy and paste transition properties. So for example, if you have a layer in the background with an ending transition, you can copy tha ... Ed Rosenthal dynamic layersClosed   LayerSlider for WordPress   Updated January 17, 2022 at 9:49am   2 Most recent comment from Kreatura Support:Hello Ed,Thank you for getting in touch with us!With the dynamic layer option, you can show dynamic data from a post per a slide. So it is not possible to show more post data in the same slide. Daniele CLS and LayerSliderClosed   LayerSlider for WordPress   Updated January 15, 2022 at 10:00am   4 Most recent comment from George K:Hello Daniele,I think if you would like to have a modern website with animations, effects, and maybe interactive things on it, there is almost impossible to pass these tests. For example, if you check ... Alastair Fallon issue with caching plugins and defering of scriptsClosed   LayerSlider for WordPress   Updated January 14, 2022 at 2:48pm   5 Most recent comment from Kreatura Support:Hello Alastair,Could you please send me a link and a wordpress admin temporary where I can check the multiple jQuery error? Thank you, in advance. Franz Marxer UpdateClosed   LayerSlider for WordPress   Updated January 14, 2022 at 2:40pm   3 Most recent comment from Franz Marxer:Thank you Kristof Was able to download and install the latest version 7.0.7. You can close this ticket   Kind regards   Franz Eric Clarke No TemplatesClosed   LayerSlider for WordPress   Updated January 14, 2022 at 12:29pm   8 Most recent comment from Kreatura Support:Hello Eric, If you couldn't send a temporary access to your admin page and send me some screenshot about the system status tab, then please follow these steps:Issues could be related to other plu ... Matt Shane premium pop up questionsClosed   LayerSlider for WordPress   Updated January 14, 2022 at 12:25pm   2 Most recent comment from Kreatura Support:Hello Matt,Thank you for getting in touch with us!You can change it with the project settings / appearance / project global background / background image option. Jack Vanson Export as HTMLClosed   LayerSlider for WordPress   Updated January 14, 2022 at 10:41am   2 Most recent comment from Jack Vanson:Forget this. In my haste to try it out i didn't see the extra button to the right for the html export. Ding Bo Liang 真紀 宮尾 Import template shows errorClosed   LayerSlider for WordPress   Updated January 13, 2022 at 10:15am   4 Most recent comment from Kreatura Support:Hello,I checked the links but as I see there is a jQuery error on your site and the sliders are not visible.The problem is that, your website loads jQuery with defer attribute, which can cause problem ... Jake Mobile compatibility issuesClosed   LayerSlider for WordPress   Updated January 11, 2022 at 7:48am   4 Most recent comment from George K:Hello Jake,I've tested on iPad (portrait/landscape) and on iPhone (portrait/landscape) and there is no issue like this on my devices. Please see the attached screenshots.George Kerstin Roosen slider recommendationClosed   LayerSlider for WordPress   Updated January 10, 2022 at 1:53pm   2 Most recent comment from Kreatura Support:Hello Kerstin,Thank you for getting in touch with us!There is no lightbox feature in LayerSlider, so it is not possible to achieve it with a template.You should create a slider and a popup. You can tr ... Gordon McNevin Using a slider as a page backgroundClosed   LayerSlider for WordPress   Updated January 7, 2022 at 4:01pm   2 Most recent comment from Kreatura Support:Hello Gordon,Thank you for getting in touch with us!You should try to import our simple fullscreen slider template, where we use similar effect which called Ken Burns: https://layerslider.com/sliders/ ... Manuel Heschl refundClosed   LayerSlider for WordPress   Updated January 6, 2022 at 2:41pm   2 Most recent comment from Kreatura Support:Hello Manuel,Thank you for getting in touch with us!Could you please write some more details about what is your problem with the plugin?Maybe I can help you with it.I'm looking forward to your re ...