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Public Tickets

Peter Fuersicht Uncaught ReferenceError: kmUI is not definedClosed   LayerSlider for WordPress   Updated February 8, 2022 at 10:22am   2 Most recent comment from George K:Hello Peter,I've just replied to the another ticket with exactly the same content (opened by Christian). Desmond Okubasu MY slider flickers before the next sliderClosed   LayerSlider for WordPress   Updated February 8, 2022 at 9:44am   2 Most recent comment from George K:Hello Desmond,As I've investigated the source code of your site, the images in the slider all have the following class names: "ls-is-cached lazyloaded" These are used by an image preloader plugin ... Shota Preloader gif iconClosed   LayerSlider for WordPress   Updated February 7, 2022 at 1:06pm   4 Most recent comment from John G:That's a CSS animation hardcoded into the skin. Since that slider has no controls because it only has one slide, you could change it to a skin called "no skin" and use the code below. I understan ... Daniela Hoff Slider is stuck on a photoClosed   LayerSlider for WordPress   Updated February 7, 2022 at 1:26am   1 Most recent comment from Daniela Hoff:Hi, I have extra bought the paid version to update, in the hopes of having this issue fixed, as it has happened already months ago. But the issue is still the same and actually worse. The first photo ... Karen Spies Use questionsClosed   LayerSlider for WordPress   Updated February 2, 2022 at 8:56am   2 Most recent comment from George K:Hello Karen,In this case, please, just simply turn off the hover transition (please check the attached screenshot). Sean Snell Slider isn't honoring set height + widthClosed   LayerSlider for WordPress   Updated February 2, 2022 at 8:49am   2 Most recent comment from George K:Hello Sean,On fullwidth layout, we must zoom the slide background if the slider is too wide. If you don't want to zoom the bg image on wider screen sizes, you should use a responsive layout with ... Laura Beaudin Something went wrongClosed   LayerSlider for WordPress   Updated February 1, 2022 at 2:57pm   5 Most recent comment from Laura Beaudin:Thank you! That's exactly what I was looking for! Marco Mobile resizeClosed   LayerSlider for WordPress   Updated February 1, 2022 at 2:20pm   6 Most recent comment from Kreatura Support:Hello Marco,Could you please send me a screenshot about which button would you like to hide?It was not visible for me on your website. Thank you, in advance. Ruedigerf no visibility on the PageClosed   LayerSlider for WordPress   Updated January 31, 2022 at 9:51am   2 Most recent comment from George K:Hello Ruedigerf,Did you solve this issue in the meantime?For me, the slider is appearing on your site at https://kreativ-u-druck.com/ James Kinney performance issueClosed   LayerSlider for WordPress   Updated January 28, 2022 at 12:40pm   4 Most recent comment from Kreatura Support:Hello,Thank you. As I see you use the image as a background image.It is not possible to preload the image, you should check the initial fade duration which I mentioned previously. By the way, if you ... Todd Farino How To Do Mouseover/Hover on Text LayerClosed   LayerSlider for WordPress   Updated January 27, 2022 at 6:55am   8 Most recent comment from Kreatura Support:You are welcome! Walter new purchase not showing in accountClosed   LayerSlider for WordPress   Updated January 24, 2022 at 10:12am   2 Most recent comment from Kreatura Support:Hello Walter,Thank you for getting in touch with us!The purchase is related to the following email address:  [email protected] Do you have an other account? Sean Snell Edit Navigation Arrow ColorClosed   LayerSlider for WordPress   Updated January 24, 2022 at 8:34am   2 Most recent comment from Kreatura Support:Hello Sean,Thank you for getting in touch with us!There is no default options to change te color of the navigation buttons.You should try to choose an other skin or you should create a new one / modif ... Thomas UpdateClosed   LayerSlider for WordPress   Updated January 21, 2022 at 3:53pm   8 Most recent comment from Kreatura Support:You are welcome! Pamela Carpenter Layerslider causes website to lose CSSClosed   LayerSlider for WordPress   Updated January 20, 2022 at 1:31pm   4 Most recent comment from Kreatura Support:Hello Pamela,Thank you for your answer!Unfortunately, I can't help you without reproducing the error. Please let me know if you know the exact steps and after that I will check it.