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Public Tickets

julio Failed to connect to our update server.Closed   LayerSlider for WordPress   Updated June 22, 2022 at 3:51pm   2 Most recent comment from Kreatura Support:Hello Julio, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The shutdo ... Theresa Cannot activate licenceClosed   LayerSlider for WordPress   Updated June 22, 2022 at 3:50pm   2 Most recent comment from Kreatura Support:Hello Theresa, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. The shut ... Rob Lucier LicensingClosed   LayerSlider for WordPress   Updated June 22, 2022 at 2:58pm   2 Most recent comment from Kreatura Support:Hello Rob,Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.In our databas ... Søren Nielsen Updating to newest versionClosed   LayerSlider for WordPress   Updated June 20, 2022 at 5:30pm   4 Most recent comment from John G:No, your sliders and settings are stored in the database, so you don't have to worry about losing them. They will remain still and will be there once you've installed the new version. Karine video background issu WPMLClosed   LayerSlider for WordPress   Updated June 14, 2022 at 4:05pm   4 Most recent comment from Kreatura Support:I'm glad to hear that the problem is now resolved. Please let me know if I can help you with anything else! Patricia Hampton Slider SizingClosed   LayerSlider for WordPress   Updated June 10, 2022 at 11:02am   2 Most recent comment from Kreatura Support:Hello Patricia, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. You can ... sibi cant exportClosed   LayerSlider for WordPress   Updated June 10, 2022 at 10:53am   2 Most recent comment from Kreatura Support:Hello Sibi, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. We've ... George Cook Mobile video - not showingClosed   LayerSlider for WordPress   Updated June 8, 2022 at 3:44pm   4 Most recent comment from John G:Just before I replied to your ticket, we've made tests with multiple devices and multiple video files. We got the same results as you did. We tested the exact video file used on your site as well ... Patrick Marceau html in layer sliderClosed   LayerSlider for WordPress   Updated June 3, 2022 at 4:50pm   2 Most recent comment from Kreatura Support:Hello Patrick, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today.  You would be please to show me an example of what you want to create? Is there a web ... Patrick Marceau create buttonClosed   LayerSlider for WordPress   Updated June 3, 2022 at 4:48pm   4 Most recent comment from Kreatura Support:Hello Patrick,Unfortunately, there is no such feature in LayerSlider where one layer affects the behavior of another layer, ex. something happens with a layer caused by activity on another layer. As m ... Jacquie Gray updating LayerSlider WP pluginClosed   LayerSlider for WordPress   Updated June 2, 2022 at 2:18pm   2 Most recent comment from Kreatura Support:Hello Jacquie, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. You can find the "Register Your License" section below your list of projects on the ma ... Rodrigo browse template anda downloadClosed   LayerSlider for WordPress   Updated June 2, 2022 at 1:34pm   4 Most recent comment from John G:Dear Rodrigo,I'm not sure what prompted this reaction. We do care about our customers, and we want to help you resolve this issue. I want to assure you that we're here to assist you in any ... David Salahi How to Make a Button Disappear after it's clickedClosed   LayerSlider for WordPress   Updated June 1, 2022 at 7:01pm   2 Most recent comment from Kreatura Support:Hello David, Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. Unfortunately, the product does not currently have this feature, but we plan to add this ... Anna Kinny Refund requestClosed   LayerSlider for WordPress   Updated May 30, 2022 at 2:19pm   2 Most recent comment from John G:Dear Anna, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. I'm sorry ... Shannon Layerslider 7 not showing imagesClosed   LayerSlider for WordPress   Updated May 30, 2022 at 2:08pm   2 Most recent comment from John G:Dear Shannon, Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket. This issue ...