Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This issue can be caused by caching plugins. If you have a caching plugin or some optimization feature, please check their settings, and choose the clear cache option.
Please navigate to System Status and press the UPDATE DATABASE button, which can help resolve issues like this.
If the issue persists, please create me temporary wp-admin access to your site so that we can find the source of the issue.
Hello Brandi,
Thank you for getting in touch with us. My name is Andrea, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.
This issue can be caused by caching plugins. If you have a caching plugin or some optimization feature, please check their settings, and choose the clear cache option.
Please navigate to System Status and press the UPDATE DATABASE button, which can help resolve issues like this.
If the issue persists, please create me temporary wp-admin access to your site so that we can find the source of the issue.
Best Regards,
Andrea | Kreatura Support Team