Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay

Public Tickets

George Rusu I can use my licenseClosed   LayerSlider for WordPress   Updated March 4, 2022 at 1:25pm   2 Most recent comment from John G:Hi George,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.Based on our r ... Elizabeth Horlemann The mobile version is not updatingClosed   LayerSlider for WordPress   Updated March 2, 2022 at 4:08pm   11 Most recent comment from George K:Hello Elizabeth,All layers can be set to only appear on certain devices. See screenshot: 3.png. If the desktop option is turned off for a layer (the icon is grayed out), that layer will only appear on ... Rick Carmichael Getting updated images to refreshClosed   LayerSlider for WordPress   Updated March 2, 2022 at 1:29am   7 Most recent comment from Rick Carmichael:thanks for your very detailed reply John - especially for the clarification that the only thing LayerSlider is storing is the reference to the image - I'm going to do some Google searches to see ... Matt Shane errors on importClosed   LayerSlider for WordPress   Updated March 1, 2022 at 9:03pm   8 Most recent comment from John G:Hi Matt, Shortcodes will only be replaced with the actual content on your front-end pages. That's normal that the preview only shows the shortcode. I thought the problem was a saving issue. That& ... JD Gaudet Layer slider not showin upClosed   LayerSlider for WordPress   Updated February 28, 2022 at 12:02pm   3 Most recent comment from George K:Hello JD,As I can see, you have many JS errors on your site which is independent of LayerSlider (but these errors can break plugins and scripts from working properly). I recommend you contact your the ... Andre Martin Image Layers are not showing up on mobileClosed   LayerSlider for WordPress   Updated February 28, 2022 at 10:14am   5 Most recent comment from George K:Hello Andre,Thank you for the feedback!Did you fix the shadow on the button? For me, it seems like there is no shadow on the button text right now. Walter Money backClosed   LayerSlider for WordPress   Updated February 25, 2022 at 12:07pm   2 Most recent comment from John G:Hi Walter, Our records show that you've already downloaded the product and used your license key to activate its exclusive features on your website. This includes updating the plugin as well as d ... Mercurio Lasorba Iusses with layerClosed   LayerSlider for WordPress   Updated February 25, 2022 at 10:03am   3 Most recent comment from Mercurio Lasorba:Dear John, Thank you so much for your speedy reply. I've resolved, the issue was PolyLang like you menzioned. Best Regards, Thony Simon-Pierre gap between layersClosed   LayerSlider for WordPress   Updated February 24, 2022 at 11:32am   8 Most recent comment from George K:Thank you for your feedback! Pedro Showing different slides or projects on different Wordpress pagesClosed   LayerSlider for WordPress   Updated February 23, 2022 at 1:13pm   2 Most recent comment from John G:Hi Pedro,What method and page builder are you using to embed projects to your pages? Elementor and Gutenberg modules offer a way to set your starting slide. The native WordPress widget also supports ... Ming Can't import project from LayerSlider Plugin after update to v7.1.1Closed   LayerSlider for WordPress   Updated February 23, 2022 at 11:22am   3 Most recent comment from George K:Thank you for your feedback! eseel Layer slider on mobileClosed   LayerSlider for WordPress   Updated February 17, 2022 at 1:48pm   4 Most recent comment from George K:In a portrait orientation, you can use any resolution where the height is double of the width. Bas instagram storiesClosed   LayerSlider for WordPress   Updated February 17, 2022 at 10:07am   4 Most recent comment from George K:We are working on many new features right now. In the future, we will consider including the possibility of using social media feeds in LayerSlider projects. Karel Flugr Template InportClosed   LayerSlider for WordPress   Updated February 16, 2022 at 5:22pm   3 Most recent comment from Karel Flugr:Update Database  resolved the issue..  Thank you George.  RIFKI YAPAKCI Show a pop-up when hover a linkClosed   LayerSlider for WordPress   Updated February 16, 2022 at 4:21pm   2 Most recent comment from John G:Hello Rifki,Thank you for getting in touch with us. My name is John, and I'm happy to assist you today. I appreciate your patience while we've been working towards your ticket.We don't ...